How To Experience a Bookstore With All Your Senses

Books give a soul to the universe, wings to the mind, flight to the imagination, and life to everything. – Plato

For me, reading is not an occupational afterthought, but a vocational necessity.

As Vision Room Curator for Auxano, books are a daily reference point in my work life. The primary use is for our book summaries. I am currently in our sixth year of releasing a book summary every two weeks. The first two years focused on a single book each issue, called SUMS.

For the last four years, SUMS Remix has been focused on a single problem statement, with three solutions from three different books, along with a practical Go Ahead action for each, designed for church leaders to put into immediate action.

With a four-week production cycle from initial research to shipping the finished issue, I am typically engaged in six to twelve books for SUMS Remix at any given time.

But there’s more…

As Digital Engagement Leader for Auxano, I am responsible for providing content for multiple accounts across three social media platforms: Twitter, Facebook, and Instagram. On an average day I will post about 25 different items, many connected to current books I am reading, focused on vision clarity and leadership.

In my role as Guest Experience Navigator, I am constantly searching for resources to help churches provide exceptional Guest Experiences. One of my primary resources is the world of customer experience in the corporate world, easily adaptable to use for Guest Experience resources. From those sources, I maintain the Essential Guest Experience Library.

Finally, believe it or not, I read for pleasure. Most nights I will read several hours on topics ranging from Disney to all kinds of history to how things work to science fiction to biographies to thrillers – and more.

As I have written before, my passion for reading was instilled in me by my father, who modeled it for me from an early age. He was self-employed as an owner-operator of a Gulf gas station. Working 12 hours a day for six days a week, he often spent a couple of hours each evening looking through a book about WW II history or travels across the U.S.

So where do all these books come from?

Amazon and I are on a first name basis, and have been since 1998, with my first book order being The Power of Servant Leadership by Robert Greenleaf. Things have accelerated a bit since then, with my patient and ever-smiling mail carrier now delivering 2-3 packages per week.

I maintain a huge wish list on Amazon, and family and friends looking for gift ideas soon roll their eyes at the choices they have!

Because I read and write so much about books, I’m fortunate to receive many complimentary books from authors before their publication.

As an Amazon Associate, I benefit from purchases from my two websites. All the funds received are turned right around and used to purchase more books.

Then there’s the weekly trip to my local library, picking up a couple or more books that are new releases.

While all these are great sources, what I really love to do is browse used bookstores.

Within a short drive from my house, I have two Goodwill stores and a Habitat Restore, all having a good selection to browse through. In the greater Charlotte area there are several more that I try to visit every couple of months or so.

That takes care of local bookstores, but what about others around the country?

Give me an hour to kill and I will most likely head to a bookstore. When I’m in another city for work or pleasure, the first thing I search for is used bookstores (the second is the local’s favorite doughnut shop).

So it was not at all unusual for me to schedule a couple of hours to visit bookstores while in Detroit recently.

On the recommendation of a friend who lives there, Greg Gibbs, I left early for the airport, and headed through downtown Detroit with an address and a sense of anticipation.

Greg had just told me the minimum – a legendary used bookstore that had been around since the mid-60s with “a lot of books” (I should have known he was up to something by the grin on his face).

What I found was a bibliophile’s dream.

John K. King Used and Rare Books occupies an old factory building. Since 1965, it has been built upon in-person service. The books are not on a database or listed online; if you are looking for something in particular, you need only inquire.

Unpretentious and plain on the outside, it houses a treasure inside:

  • Four floors in an old factory in downtown Detroit
  • Over 1,000,000 books
  • Every imaginable subject
  • No computerized inventory
  • No air conditioning
  • Hand drawn maps, matching hand-lettered signs on every floor, every aisle, and every section
  • Super-knowledgeable staff who could answer my questions without a blink

Nirvana.

John King’s Bookstore is best experienced with all senses: upon entering you first encounter the smell of old books. Some people are bothered by it, but I find it absolutely mesmerizing.

The creak of old wood floors conveys its own feelings: whether five years or fifty years old, the books speak to a source of knowledge all-too-often unappreciated today.

Walking up the stairs to the first level and turning the corner, your eyes take in rows upon rows of books, crammed into shelves, from floor to just within reach of an outstretched arm.

Taking the offered hand-drawn map of all four floors, you can start anywhere your dreams take you. There is at least one staff member on each floor, and a telephone that goes to the front desk as well.

For me, it was the art section, followed by the film and theater shelves. A few finds: a December 1940 Atlantic Monthly magazine with a feature article on Walt Disney that I had seen referenced in several WD biographies; a beautifully illustrated 1940 promotional magazine for the release of Fantasia; several other hard-to-find Disney books.

I was only able to spend a couple of hours there, but I did speed walk all four floors and every aisle, pausing at length at more than a few.

All too soon I had to leave for the airport. As I paid for my purchases and headed out the door, I was grateful to thank John King for his perseverance, passion, and pure joy in the written word.

Somewhere nearby, you probably have a used bookstore. It won’t be anything like John King’s, but in some ways, it will be just like it.

What are you going to read today?

 

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Remembering My Father, Celebrating Book Lover’s Day

Thursday August 9 would have been my father’s 91st birthday.

It’s also Book Lover’s Day.

Those two seemingly incongruent circumstances actually have a powerful connection for me.

After suffering a major stroke on February 10, 2012, my father passed away on February 25. By the time I was able to get back to Tennessee to see him, he had lost motor functions and speech capacity. Over the few days I was there, the slow but steady decline continued.

I had last seen him during the Christmas holidays. While there, I spent some time alone at home with him. After suffering a series of strokes over the past several years, he could no longer read – but the legacy of his reading lines the bookshelves all over my boyhood home. In the quiet hours when everyone was asleep, I scanned the shelves and remembered hearing him talk about this book or that one. I pulled a few off the shelf, and opening them, was instantly transported back in time to a conversation about the subject, or to memories of the event itself.

I’ve been a reader of books since, well, before I can remember. My father was an avid reader, and he passed that passion along to me at an early age. Even though he worked 6 days a week, 12 hours a day, he often spent several hours reading at night. He insisted my mother take my brother and me to the library in the next town and check out books – every two weeks. I would get the maximum number of books, take them home, and read them – usually in the first day or two. Then it would be an impatient wait till the next library trip.

Reading is a passion I treasure, and one that I am thankful my father instilled in me.

Tomorrow it will be Book Lover’s Day – not an official holiday but one I eagerly celebrate. Book reading is a great hobby. It’s an important one, too. Employers look for it on resumes. Reading is educational, informative, and relaxing. It makes us both smarter and happier people.

Book Lovers Day is a great day to celebrate. Just grab an interesting book, find a quiet, cozy place, and crack open the cover. Celebrating Book Lovers Day in August is pleasurable on the deck, under a shady tree, poolside, or in a cozy hammock. If you fall asleep while reading, that’s okay. It’s all part of the relaxing benefits of being a book lover.

I’m also celebrating this Book Lover’s Day as a part of my vocation – Vision Room Curator and Digital Engagement Leader at Auxano. My role requires me to read – a lot – and then write book summaries, Tweets, Facebook posts, and blogs about what I’m reading. During a recent consultation with a client, I was able to pull a half-dozen book titles off the top of my head when asked for recommendations on books about Guest Experiences. That’s part of the benefit of reading!

I love my job!

Here’s an example:

 

I call these my SUMS Remix Book Towers. These towers contain 299 books, representing 100 issues, one published every two weeks over the last four years. The format of SUMS Remix is simple: one problem statement faced by church leaders, 3 brief excepts from books that provide a solution to the problem, and 3 ready-to-use applications for leaders to try out immediately. (Click on the link above to purchase an annual subscription.)

With a two-week production cycle, and a two-week preparation phase, at any given time I’m working on 4 SUMS Remix issues, which means there are 12 books on my front burner.

And that’s just for SUMS Remix reading…

Then there’s current reading for Auxano social media (Tweets and Facebook posts), preparation for Guest Experience training and consultations, other writing projects, and believe it or not, reading just for the pleasure of reading.

So, on Book Lover’s Day, and in memory of my father, I’m trying to emulate Thomas Edison, who believed that voracious reading was the key to self-improvement. He read books on a remarkable range of subjects to address his endless queries. As Edison noted, “I didn’t read a few books, I read the library.”


If you want to know more about my dad, here is the eulogy I gave at his funeral. After the funeral, while my sons and I were moving some things around his gas station, I discovered one reason I am so passionate about guest services. And read this post to find out why readers are leaders.

How are you celebrating Book Lover’s Day?

Look Back and Learn: Investing in Wisdom Equity

In researching and working on some leadership development material for an ongoing writing project, I came across the following:

Christianity is a religion of change. Jesus’ call in Mark 1:15 (the kingdom of God is at hand) was a call to change – change of mind and heart, of conduct and character, of self and society. By its very nature Christianity is a religion for a changing world and has always had its greatest opportunity during times of upheaval.

The Christian leader has no option; he must face a changing world. If the leader is to render maximum service, he must both adjust himself to the phenomena of change and address himself passionately to the business of producing and guiding change. Here are some elements that constitute the changed world in which the Christian leader today is called to fulfill his ministry.

Changed world outlook

Changed economic philosophy

Changed social consciousness

Changed family life

Changed community conditions

Changed moral standards

Changed religious viewpoints

Changed conceptions of the church

Changed media for molding public opinion

Changed demands made upon the leader

Pretty good list, right? Dead on. Taken from today’s headlines.

Nope.

courtesy the Southern Baptist Theological Seminary

courtesy the Southern Baptist Theological Seminary

The author was Gaines S. Dobbins, distinguished professor of Religious Education at my alma mater, The Southern Baptist Theological Seminary, in Louisville KY.

Written in 1947.

As the introduction to the book “Building Better Churches: A Guide to Pastoral Ministry.”

Dr. Dobbins retired before I was born, but while in seminary in the early eighties I had the privilege of sitting under a couple of professors who were students of Dr. Dobbins. When I came across this book in a used bookstore, I bought it on impulse. After flipping through it, I realized it was a treasure of leadership wisdom.

At Auxano, we talk about a concept called “vision equity.” As developed by founder Will Mancini in his book Church Unique, it’s realizing that the history of a church is a rich resource for helping rediscover what kinds of vision language past generations have used. That language is very useful for anticipating and illustrating God’s better intermediate future.

As I read Dr. Dobbin’s book, I think there is also a concept called “wisdom equity.” It’s realizing that there have been some great leaders and deep thinkers over the past decades and centuries whose collective wisdom would be a great place to start as we struggle with the new realities that face us every day.

It’s why I love history – I see it not as an anchor that holds us to the past, but as a foundation to build a bridge to the future.

Go ahead – look back and learn.

How to Invest in Your Future

One of my greatest passions is reading.

I developed this passion at an early age, and have continued to strengthen it over the years. In addition to being my passion, reading is also an important part of my role as Vision Room Curator at Auxano. In that role, I am responsible for publishing SUMS Remix every two weeks. SUMS Remix is a modified book summary in which I develop a solution to a common problem faced by church leaders from 3 different books. So, preparing SUMS Remix in 2017 alone means I have gone through dozens of leadership and organization development books to arrive at the 78 used in producing 26 issues this year.

Other parts of my role required reading current trends books, used for social media posting and content writing.

Then there’s my passion area of Guest Experience, in which I am constantly researching customer service books for application for churches. I’m building The Essential Guest Experience Library.

And, as many readers know, I am a Disney Fanatic – which extends to building a Disney library, currently 161 volumes and growing!

Finally, there’s just the pure pleasure of reading – an almost nightly hour or two in the late evening reading a wide range of books, both brand new and classics, fiction and nonfiction.

Add those 5 categories all together, and in 2017 I have “read” 186 books. 

First, a disclaimer: I did not read all 186 cover to cover. With such an immense (and pleasurable) task in front of me, and knowing there is more to my job than reading, I have to resort to some method of finding out what an author is trying to say without reading the whole book.

Here’s how I did it – and, of course it starts with a book!

How to Read a Book

Literally – that’s the name of a classic book by Mortimer Adler.  The first lesson of reading is to learn that you don’t need to “read” each book the same way. Here are Adler’s 4 levels of reading:

  • Elementary Reading – What does the book say?
  • Inspectional Reading – What is the book about?
  • Analytical Reading – What does the book mean?
  • Syntopical Reading – What does a comparison of books on the subject reveal?

Some books are only meant to be read at the first level; others are meant to be digested at some of the other levels. Know which is which!

To get the most out of a book in the least amount of time, try this strategy:

  • Read the title.
  • Read the introduction
  • Read the Table of Contents
  • Flip through the material, scanning the chapter titles and subheadings. Note the words that stand out as bold, different colors, underlined, or italicized.
  • Examine the illustrations, captions, charts and diagrams. Read the pull-quotes and sidebars.
  • Scan through the index looking for buzz words that interest you.
  • Read the first chapter.
  • Flip through the book and read the first sentence of each paragraph in each chapter. In a well written and edited book, the most important sentence containing the topic is usually the first sentence of the paragraph — but not always.
  • Read the last chapter. If there is an executive summary, read it.
  • Read any other information on the cover or dust jacket.

If the book captures your attention after doing the above tasks, then by all means dive right in!

The converse is true: if a book doesn’t capture your attention after a few attempts, stop reading it. Pick out another one on the topic – there are always more waiting for you!

With that caveat in mind, my “cover-to-cover” reading for 2017 was 117 books.

 

While the knowledge gained from reading is important, the real benefit is from the habit of reading. When you are continually reading, you condition your mind to keep taking in new knowledge. Your thinking remains fresh and sharp. Your brain is always churning on new ideas, looking for new connections it can make. Every day you pour in more ideas, which your brain must find a way to integrate into your existing knowledge base. Frequent reading fires up your neural activity, even during the periods when you aren’t reading.

Reading is a gift that you can unselfishly give yourself, one that truly keeps on giving. Why don’t you bless yourself and those around you by reading a new book in the first weeks of 2018, and sharing its wisdom with others?

Me? Well, I’m visiting a new bookstore tomorrow, I’ve got three books lined up for delivery by Amazon the first week of January, and I’m headed to the library to pick up another couple on reserve.

How to Read Effectively to Deliver Powerful Leadership

Leadership requires a constant flow of intelligence, ideas, and information. There is no way to gain the basics of leadership without reading.

As a boy in elementary school, I remember with fondness the Weekly Reader Club, a newspaper of sorts as well as an opportunity to buy books. My parents, especially my dad, were always happy to accommodate my asking for books to buy and bring home.

I recently gave new meaning to that idea, creating a Wednesday Weekly Reader series, in which I post a portion of the SUMS Remix book summaries I create as Vision Room Curator for Auxano.

 

Reading is my passion – but I don’t just read for reading’s sake.

The leader learns to invest deeply in reading as a discipline for critical thinking.

Al Mohler

leaderslibrary

Reading, for me, is a chance to have an ongoing conversation with the author. The image above, taken from a new addition to my reading list, reflects the inside cover of almost every book in my library.

  • The large green Post-it® notes are for writing down important ideas from my reading of the book.
  • The smaller yellow Post-it® notes are for bookmarking important ideas in the pages of the book itself.
  • The four symbols are my “shorthand” for use while reading, indicating additional action needed.
  • I also usually highlight sections in various colors.
  • And on occasion, I will write longer notes in the margins.

When I’m finished with a book – particularly one that has really engaged me and caused me to think – the result looks something like this:

hatchbooknotes

I’m an active reader, working on becoming a more critical thinker, which will help me become a better leader.

What – and how – are you reading?

Unlock the Imagination of Your Audience by Using a Map

To help others see change, the leader must understand how to unlock the imagination.

The very act of imagination is connected to faith. The author of Hebrews writes, “Now faith is the assurance of things hoped for and the conviction of things not seen” (Hebrews 11:1). When a leader articulates, or provokes, a follower’s imagination, he or she is serving both God and the individual by exercising the muscle of faith.

Unlock the imagination of your audience by using a map.

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THE QUICK SUMMARY – Communicate to Influence by Ben Decker

Business communication is annoying. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it?

Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method―a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover:

  • The Five White Lies of Communicating: learn which barriers prevent you from getting better
  • The Communicator’s Roadmap: use a tool to visually chart what type of communication experience you create
  • The Behaviors of Trust: align what you say with how you say it to better connect with your audience
  • The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action

You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It’s time to learn how. Stop informing. Start inspiring. 

A SIMPLE SOLUTION

When you inspire people, it is much easier to persuade them to buy into your vision and goals. In fact, they will move from a position of “have to” to “want to.”

How do we create an ideal communication experience for our audience? We begin by understanding what experience we are creating as communicators and by becoming focused and intentional about that experience. We need a navigational tool to help us get where we want to be. We must treat every communication situation like a new location, and input the destination of where we want to go. We need the Communicator’s Roadmap.

communicatorroadmapdecker

 

The vertical axis graphs our emotional connection with our audience. The emotional connections are what determine whether or not people like us, trust us, and want to follow. If there is emotional distance our audience will be disinterested or disengaged. At the opposite end of the spectrum, if you were emotionally connected to the speakers, you like them, trusted them, related to them, wanted to be around them, or at lease wanted to keep listening to them.

The horizontal axis represents our content, the actual message that we deliver. Are you distributing information, or are you driving action? The left side of the axis is reserved for information sharing. If the content is totally focused on your agenda, your ideas, and your goals, you have self-centered content.

The more you are able to focus your content and make it audience-centered, serving the wants, needs, desires, goals, and priorities of the audience, the more you shift the experience to the right side of the horizontal axis. The right side of this axis is action-oriented, and it is the part of the Communicator’s Roadmap from which influence flows.

Audience-centered content transforms the whole experience. You’ll influence the people in your audience and motivate them to action – and action is what communication is all about.

Ben Decker and Kelly Decker, Communicate to Influence

A NEXT STEP

The quadrants depicted and described above represent the types of experiences you need to create, not the type of communicator you always are. The descriptions should serve as reference points as you prepare for your next presentation.

Each key communication situation in your role as a leader needs a definition, so map it. Be intentional about the kind of experience you want to create and be intentional about where you’re going.

To help you become more comfortable with the map depicted above, practice the following exercises:

  1. A communicator’s highest goal should be to inspire (upper right quadrant). Think about a recent presentation or sermon you delivered.
    1. What quadrant did it start in (if not Inspire)?
    2. What kinds of actions could you take to move it toward the Inspire quadrant?
  2. Over the next week, observe people in various communication settings. Notice where they fall on the map. As a listener, how are you impacted by where they are on the map?
  3. The next time you dine out, don’t just focus on the food but think about the whole experience. How did the whole experience add to (or take away) from your meal? When you are preparing your next presentation, use your dining experience feelings to help you focus your total presentation experience.
  4. The next time you are at an event with multiple speakers, create a map of each of them, noting which quadrant they started in and where they finished. What stood out about the journey? Which speakers inspired you the most? What lessons can you apply to your own speaking journey?

Closing Thoughts

As leaders, we communicate in all we say and do. We may be entertaining at times, we inform much of the time, and occasionally we must be directing in what we say. But in all situations, we can inspire and connect with our audience.

It’s not what the leader thinks can be or even should be, but what must be.

Taken from SUMS Remix 29-3, published December 2015.


Part of a weekly series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, a biweekly book “summary” for church leaders. I’m going to peruse back issues of both SUMS and SUMS Remix and publish excerpts each Wednesday.

You can find out more information about SUMS Remix here.

Subscribe to SUMS Remix here.

Is “Reading” 286 Books in a Year a Sign of Addiction?

One of my greatest passions is reading. I developed this passion at an early age, and have continued to strengthen it over the years. In addition to being my passion, reading is also an important part of my role as Vision Room Curator at Auxano. In that role, I am responsible for publishing SUMS Remix every two weeks. SUMS Remix is a modified book summary in which I develop a solution to a common problem faced by church leaders from 3 different books. So, preparing SUMS Remix in 2016 alone means I have gone through dozens of leadership and organization development books to arrive at the 78 used in producing 26 issues this year.

Other parts of my role required reading current trends books, used for social media posting and content writing.

Then there’s my passion area of Guest Experience, in which I am constantly researching customer service books for application for churches.

And, as many readers know, I am a Disney Fanatic – which extends to building a Disney library, currently 139 volumes and growing!

Finally, there’s just the pure pleasure of reading – an almost nightly hour or two in the late evening reading a wide range of books, both brand new and classics, fiction and nonfiction.

Add those 5 categories all together, and in 2016 I have “read” 286 books. 

reading2016-1

First, a disclaimer: I did not read all 286 cover to cover. With such an immense (and pleasurable) task in front of me, I have to resort to some method of finding out what an author is trying to say without reading the whole book.

Here’s how I did it – and, of course it starts with a book!

How to Read a Book

Literally – that’s the name of a classic book by Mortimer Adler.  The first lesson of reading is to learn that you don’t need to “read” each book the same way. Here are Adler’s 4 levels of reading:

  • Elementary Reading – What does the book say?
  • Inspectional Reading – What is the book about?
  • Analytical Reading – What does the book mean?
  • Syntopical Reading – What does a comparison of books on the subject reveal?

Some books are only meant to be read at the first level; others are meant to be digested at some of the other levels. Know which is which!

To get the most out of a book in the least amount of time, try this strategy:

  • Read the title.
  • Read the introduction
  • Read the Table of Contents
  • Flip through the material, scanning the chapter titles and subheadings. Note the words that stand out as bold, different colors, underlined, or italicized.
  • Examine the illustrations, captions, charts and diagrams. Read the pull-quotes and sidebars.
  • Scan through the index looking for buzz words that interest you.
  • Read the first chapter.
  • Flip through the book and read the first sentence of each paragraph in each chapter. In a well written and edited book, the most important sentence containing the topic is usually the first sentence of the paragraph — but not always.
  • Read the last chapter. If there is an executive summary, read it.
  • Read any other information on the cover or dust jacket.

If the book captures your attention after doing the above tasks, then by all means dive right in!

The converse is true: if a book doesn’t capture your attention after a few attempts, stop reading it. Pick out another one on the topic – there are always more waiting for you!

With that caveat in mind, my “cover-to-cover” reading for 2016 was 157 books.

reading2016-4

While the knowledge gained from reading is important, the real benefit is from the habit of reading. When you are continually reading, you condition your mind to keep taking in new knowledge. Your thinking remains fresh and sharp. Your brain is always churning on new ideas, looking for new connections it can make. Every day you pour in more ideas, which your brain must find a way to integrate into your existing knowledge base. Frequent reading fires up your neural activity, even during the periods when you aren’t reading.

Reading is a gift that you can unselfishly give yourself, one that truly keeps on giving. Why don’t you bless yourself and those around you by reading a new book in the first weeks of 2017, and sharing its wisdom with others?

Me? Well, I’ve got four books lined up for delivery by Amazon the first week of January, and another two on reserve at the library.