How to Cultivate Long-Term Commitment Within Your Team

Many teams today are not really teams at all – organizationally, structurally, and motivationally they are not set up to work as individual parts of a larger, unified whole. Often they reflect outdated organizational charts that have little to do with current reality. There are times when a leader realizes their team is actually a collection of individuals who are looking out for themselves. Left in this state, a team can actually become a divisive and damaging cancer to the organization.

Is it little wonder, then, that leaders seek help in cultivating commitment within their teams? The problem isn’t necessarily with the team members or leaders themselves, but what the team is being asked to do: work together without any larger sense of organizational direction or purpose.

If your team needs a boost in commitment, consider taking the following action.

Solution: Create a robust culture where people buy in.

remix-12-1fb1

THE QUICK SUMMARY – All  In, by Adrian Gostick and Chester Elton

In the highest-performing teams and companies, managers create a “culture of belief,” following seven essential steps of leadership.
To have any hope of succeeding as a manager, you need to get your people all in.

Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters.

Bestselling authors, Adrian Gostick and Chester Elton, answer the most overlooked leadership questions of our day: Why are some managers able to get their employees to commit wholeheartedly to their culture and give that extra push that leads to outstanding results? And how can managers at any level build and sustain a profitable, vibrant work-group culture of their own?

All In is a vital resource which will empower leaders everywhere to inspire a new level of commitment and performance.

A SIMPLE SOLUTION

Organizational consultants, Adrian Gostick and Chester Elton, used the results of a massive study of over 303,000 employees from 25 high-performance companies around the world to identify three characteristics that were present in every organization.

They found that team members who were engaged, enabled, and energized provided their organizations with a significant increase in performance.

Team members with high E + E + E characteristics were not only committed to the organization, but were enabled to constantly look for areas where they could add value to the organization, and demonstrate the energy to follow through on their commitments.

If your culture is clear, positive, and strong, then your people will buy into your ideas and cause, and most important, will believe what they do matters, and that they can make a difference.

In the highest performing cultures, leaders not only create high levels of engagement – manifested in a strong attachment to the organization and a willingness to give extra effort – but they also create environments that support productivity and performance, in which team members feel enabled. And finally, they help team members feel a greater sense of well-being and drive at work, in other words, people feel energized.

Engaged – Team members understand how their work benefits the larger organization, and have a clear understanding of how they are responsible and accountable for real results. They are also able to see the value of their contributions to the organization’s larger mission.

Enabled – The organization supports team members with the right tools and training, and leaders spend 75 percent of their time coaching and walking the floor to ensure that team members can navigate the demands of their responsibilities.

Energized – Leaders maintain feelings of well-being and high levels of energy through daily encouragement, helping team members balance work and home life, and recognizing individual contributions.

– Adrian Gostick and Chester Elton, All In

A NEXT STEP

The authors of All In identified the three drivers of Engaged, Enabled, and Energized as necessary to create a strong organizational culture. Not only that, but any single driver without the other two will not produce exceptional results.

Use the following exercise at your next team meeting to determine the roadblocks your team may be encountering in trying to achieve the Engaged + Enabled + Energized goal.

Consider Engaged, Enabled, and Energized as destinations that your team needs to reach in order to be successful. For each of the three destinations, discuss the following questions:

  • What roadblocks are keeping our team from reaching our destination?
  • Who put them there, or keeps them there?
  • Who is most equipped to move each of them?
  • Which of our values assists in moving this roadblock? (To learn more about how working values or missional motivators define culture click here.)
  • What does the road to each destination look like with the roadblock gone?

Develop a plan to dismantle each of the roadblocks identified. Report on the progress monthly until all roadblocks have been cleared.

CLOSING THOUGHT

While all too often teams are “teams” in name only, individual commitment to a larger whole is an integral part of the success of any organization.

By creating a robust culture, church leaders can help their teams maintain commitment and accomplish their Great Commission call.


Part of a weekly series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, a biweekly book “summary” for church leaders. I’m going to peruse back issues of both SUMS and SUMS Remix and publish excerpts each Wednesday.

You can find out more information about SUMS Remix here. Subscribe to SUMS Remix here.

Conduct Visual Meetings to Boost Productivity

Do your meetings tend to suck the wind out of your team, instead of filling its sails?

There’s nothing more annoying than a meeting that goes on and on and on – except maybe a meeting that goes on and on and on AND doesn’t accomplish anything.

Many ministry teams fritter away precious time during meetings on unfocused, inconclusive discussion rather than rapid, well-informed decision making. The consequences are delayed decisions that lead to wasted resources, missed opportunities, and poor long-range planning.

Want more successful meetings? Try the following solution and your team will look forward to meetings instead of avoiding them.

Conduct visual meetings to boost productivity.

remix8-2fb1

THE QUICK SUMMARY – Visual Meetings, David Sibbett

Visual Meetings explains how anyone can implement powerful visual tools to facilitate both face-to-face and virtual group work. This dynamic and richly illustrated resource gives meeting leaders, presenters, and consultants a slew of exciting tricks and tools to unlock creativity, collaboration, and breakthrough thinking.

Using techniques like graphic recording, visual planning, story boarding, graphic templates, idea mapping and more, Visual Meetings will help you and your team communicate ideas more effectively and engagingly.

A SIMPLE SOLUTION

Used properly, a simple drawing is more powerful than any data spreadsheet or software presentation platform. It can help us crystalize ideas, think outside the box, and communicate in a way that other people simply “get.”

Over the last decade, the concept of utilizing visualization techniques has moved beyond a few talented practitioners to become available to – and useful for – any leader.

Anyone can clarify a problem or sell an idea by visually breaking it down using a simple set of visual-thinking tools. Thinking with pictures can help you discover and develop new ideas, solve problems in unexpected ways, and dramatically improve your ability to share your insights.

In my experience, visualizing meeting purposes and objectives is one of the most helpful things you can do to make a meeting work. And getting people involved early in talking about expectations and hoped-for outcomes is even more effective. Because people are free to imagine whatever they want and often do, this investment is the first step in focusing group intelligence.

The Power of Visual Meetings

Participation – Engagement explodes in meetings when people are listened to and acknowledged by having what they say recorded in an interactive, graphic way.

Big Picture Thinking – Groups get much smarter when they can think in big picture formats that allow for comparisons, pattern finding, and idea mapping.

Group Memory – Creating memorable media greatly increases group memory and follow-through – a key to productivity.

Benefits of Visualization

  • Visual recording in a meeting immediately acknowledges that someone was heard and how they were heard in ways that verbal communication alone does not.
  • Working visually is deeply integrative – it combines both visual (right brain) and verbal (left brain) ways of operating with interaction and physical movement.
  • Graphic displays can contain contradictory information on the same sheet of paper, softening the either/or thinking that our spoken language reinforces.
  • Working with graphic metaphors allows people to talk directly about how they are making sense of things.
  • Working with visual imagery taps people’s imagined realms, making the stuff of hopes and dreams, intentions, and visions more accessible.
  • Arranging information on pages or wall displays addresses not only the individual words and symbols, but also their overall interconnections and organization.
  • Translating from spoken word to visual representation forces everyone to become conscious of the patterns in both.

David Sibbet, Visual Meetings

A NEXT STEP

In order to start your team thinking about a visual meeting, you have to begin before the meeting. Consider taking these actions in advance of your next team meeting:

  • Create a poster with a catchy title and simple graphic image and place it at eye level outside your meeting room door.
  • Using a chart tablet or white board, have meeting participants sign in with their first name and a pressing issue or question related to your meeting.
  • Prior to the meeting, visually list your agenda on a chart tablet or white board.
  • Using a chart tablet, create a scorecard listing decisions made, action items agreed on, and individual responsible. During successive meetings update and add to this scorecard as needed.
  • During the meeting, ask participants to visually illustrate the conversation and decisions of the meeting. Build in time at the end of the meeting for each participant to briefly share his or her “visual notes” with the rest of the team.

After one month of following the above actions, schedule one hour to review, evaluate, and revise your team’s use of visual meeting practices.

Many church leaders view meetings as a necessary evil to accomplish ministry assignments and tasks. The solution presented above demonstrates that not all meetings are necessary, and the right kind of meeting doesn’t have to be evil.


Part of a weekly series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, a biweekly book “summary” for church leaders. I’m going to peruse back issues of both SUMS and SUMS Remix and publish excerpts each Wednesday.

You can find out more information about SUMS Remix here. Subscribe to SUMS Remix here.

Leaders Know How to Say “No” Gracefully

Does your organization try to do too much?

Every day ministry leaders spend too much time, managing too much church stuff, for too little life-change. It is safe to say that the church in North America is over-programmed and under-discipled.

Behind this reality is a super-irony: The result of our gospel work is limited, not by our lack of ministry activity, but by our excess.

  • We get too little not because of lacking motivation.
  • We get too little not because we need a better toolbox.
  • We get too little, and money is not the problem.

The gospel-centered, life-change impact of church is actually inhibited by the preponderance of offerings at church. We get too little precisely because we have too much.

It’s time to learn the power of “no.”

remix6-2fb1

THE QUICK SUMMARY – Essentialism, by Greg McKeown

The Way of the Essentialist isn’t about getting more done in less time. It’s about getting only the right things done.  It is not a time management strategy, or a productivity technique. It is a systematic discipline for discerning what is absolutely essential, then eliminating everything that is not, so we can make the highest possible contribution towards the things that really matter.

By forcing us to apply a more selective criteria for what is Essential, the disciplined pursuit of less empowers us to reclaim control of our own choices about where to spend our precious time and energy – instead of giving others the implicit permission to choose for us.

Essentialism is not one more thing – it’s a whole new way of doing everything. A must-read for any leader, manager, or individual who wants to learn who to do less, but better, in every area of their lives, Essentialism is a movement whose time has come.

A SIMPLE SOLUTION

Leaders today often feel like they should load up their calendars to the max, doing everything they possibly can to expand their horizons and improve their organizations. In this age of abundant information and easy access to knowledge, leaders are often driven to have and do it all. However, this mindset soon runs headlong into an unfortunate fact: we can’t do everything.

Instead, we should be focusing on what we should do, thinking instead about what is essential to our lives.

Remember that anytime you fail to say “no” to a nonessential, you are really saying “yes” by default.

Without courage, the disciplined pursuit of less is just lip service. Anyone can talk about the importance of focusing on the things that matter most – and many people do – but to see people who dare to live it is rare.

Once you have sufficiently explored your options, the question you should be asking yourself is not: “What, of my list of competing priorities, should I say yes to?” Instead, ask the essential question: “What will you say no to?”

This is the question that will uncover your true priorities. It is the question that will reveal the best path forward for your team. It is the question that will uncover your true purpose and help you make the highest level of contribution not only to your own goals but to the mission of your organization. It is that question that can deliver the rare and precious clarity necessary to achieve game-changing breakthroughs in your life.

Greg McKeown, Essentialism

A NEXT STEP

Daring to say no doesn’t mean saying no to all requests. It’s important to learn to say no to the nonessentials so we can say yes to the things that really matter. Leaders need to learn to say no – frequently and gracefully – to everything but what is truly vital.

How do you learn to say no gracefully? Here are some general guidelines for delivering a graceful “no.”

  • Separate the decision from the relationship
  • Saying “no” doesn’t have to mean using the word “no”
  • Focus on the trade-off
  • Remind yourself that everyone is selling something
  • Make peace with the fact that saying “no” often requires trading popularity for respect
  • Remember that a clear “no” can be more graceful than a vague or noncommittal “yes”

Saying no is its own leadership skill and follows any skill development path. You start out with little experience, and then learn basic techniques. As you make mistakes, you learn from them. You keep developing more skills and practicing them. In time, you will learn a whole new skill set.

In this case, it’s the skill of saying “no.”

Sometimes abandoning what’s been around for years is the right move, even if you’ve put a lot of time, effort, and other resources into it.

Doing less will actually make your ministry better in the long run.


Part of a new series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, as biweekly book “summary” for church leaders. I’m going to peruse back issues of both SUMS and SUMS Remix and publish excerpts each Wednesday.

You can find out more information about SUMS Remix here. Subscribe to SUMS Remix here.

Do You Communicate a Lot, But Don’t Consider Yourself a Great Storyteller?

Have your eyes ever glazed over as a speaker drones on and one, spouting statistics and facts? Do you even remember anything an hour later? What about the next day?

Now it’s your turn to be in front of your team. How are you going to reach and connect with them?

Do you communicate a lot, but don’t consider yourself a great storyteller?

It’s time to reach back in human history, and turn to the power of the story.

Storytelling has existed as the primary means of communicating among people even long before writing was developed. Success was measured by how much the audience remembered and a high value was placed on techniques that helped people remember things.

In spite of all the technological marvels available to leaders today, the simple but powerful use of a story often translates your ideas into realities in the listener’s minds. Stories are effective when they lodge in the heart of the listener, and are then acted on.

Solution #3 Make the listener, not you, the hero of your story

THE QUICK SUMMARY – Resonate, by Nancy Duarte

sums-remix-3Resonate leverages techniques normally reserved for cinema and literature, revealing how to transform any story into an engaging journey. Using the techniques in Resonate, you’ll be able to:

  • Leverage the hidden story structures inherent in great communication
  • Connect with your audience empathetically
  • Create captivating content
  • Craft ideas that get repeated
  • Inspire enthusiasm and support for your vision

Stories are the most powerful delivery tool for information, more powerful and enduring than any other art form.

A Simple Solution

Wouldn’t you like to have your audience leaning forward in their seats, anticipating the next few words you will be saying? A great story has that effect on listeners, and it begins with making the listener the hero of your story.

When trying to connect with someone while telling a story, you have to remember that it’s not all about you.

You are not the hero who will save the audience; the audience is your hero.

You need to defer to your audience because if they don’t engage and believe in your message, you are the one who loses. Without their help, your idea will fail.

Leaders need to take this to heart, place the people in the audience at the center of the action, and make them feel that the presentation is addressing them personally.

So what’s your role, then? You are the mentor. The audience is the one who’ll do all the heavy lifting to help you reach your objectives. You’re simply one voice helping them get unstuck in their journey.

When you change your stance from thinking you’re the hero to acknowledging your role as a mentor, you will find your viewpoint altered. A mentor has a selfless nature and is willing to make a personal sacrifice so that the hero can reach the reward. Audience insights and resonance can only occur when a presenter takes a stance of humility.

Nancy Duarte, Resonate

A NEXT STEP

Changing your stance from that of the hero to one of the storyteller will connect the listeners to your idea and make them the hero. When listeners become the hero and connect to your idea, they will change.

Good church leaders are telling stories all the time. As you prepare for your next leadership speaking opportunity it’s easy to become the center of the story. Remember to make the listener the hero instead of you.

By offering a clear choice of what is (their present situation) with what could be (a better future), the people you lead become the hero. As you preach, are you making members of the congregation the hero? When you lead your church in a capital campaign, they are the heroes. As a team leader, your team should be the hero. In a small group, the group members are the hero.

Of course, every story related to the Gospel makes Jesus the hero.

Ultimately, you need to make your story about Jesus.

How will you know if you are becoming more effective with your stories? It’s simple: you will be accomplishing whatever you had hoped to accomplish by telling the story in the first place.

It’s time for you to step out and lead through your stories!


Part of a new series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, as biweekly book “summary” for church leaders. I’m going to peruse back issues of both SUMS and SUMS Remix and publish excerpts each Wednesday.

You can find out more information about SUMS Remix here. Subscribe to SUMS Remix here.