Quality.
From the online experience setting up the trip, to the friendly check-in greeting by Tricia, to the cast members all wearing smiles, to …
I could go on all day but Indiana Jones is getting to make his appearance – and my daughter was picked out of the audience to be an “extra” for the filming!
There’s too much to go into now, but EVERYTHING Disney does is done with quality.
What about your organization-do you provide QUALITY in all you do?