Be Careful Where You Aim – You Might Hit It There

a guest post by Mark Miller, bestselling author of Chess Not Checkers and The Heart of Leadership


When was the last time you took a vacation? This may seem like a random question, but it is not intended to be. One of the disciplines I have learned and had to relearn over the years is the value of getting away. Even when I’m not working, I can still learn something…

This learning experience came while playing golf. Now, let me set the record straight; I am a lousy golfer. However, for some strange reason I really enjoy the game. Although I played quite a bit years ago, these days 6 – 8 rounds a year is typical.

We were making our way around the course, and I had enjoyed my share of good shots and bad. I am always excited when I can string two or three good ones together. This greatly enhances my chance of a bogey!

We approached the 9th hole and the yardage indicated about 280 yards to carry the water or a layup with a considerably shorter shot. I should confess, for me to hit a drive 280 yards involves some roll and maybe a bounce on a cart path. To carry the lake was not a likely outcome.

I stepped up and crushed one. We watched in amazement – this was one of the best drives I had hit in years. It landed about 270 yards away… in the lake. The guys with me seemed to be impressed with how far I had hit it; little consolation knowing I would have to hit another one from the tee with the addition of a penalty stroke.

I teed up my second ball – I blasted it! Two in a row – what were the odds? Again, it landed about 270 yards away, exactly where the first one had landed. Wet!

What’s a guy to do? I reloaded and hit a third one. For this one, I really stepped on it. It went about 275 yards. Wet again.

And not to be deterred, I teed up my fourth ball and launched it – you guessed it, SPLASH!

The point of the story? There are probably several, here’s one…

I knew I couldn’t hit a golf ball 280 yards on the fly before I took my first swing. So, what happened? I wasn’t trying to. I was aiming about 20 yards LEFT of where the ball was landing. Or at least I thought I was. In reality, my alignment was off!

Many times, leaders think their organizations are aligned and the truth is they are not. The definition of insanity is doing the same things over and over and expecting a different outcome. That’s the trap I found myself in. I rationalized my poor outcome:

“I guess I’m just pushing it a little; maybe the wind is a factor; all I need to do is fire through the hitting zone; full rotation with a complete finish.”

All these thoughts ran through my head. Never did I consider, or want to admit, I might be hitting it exactly where I was aiming!

Great performance begins with great alignment.

A former golf coach taught me, “The flight of the golf ball never lies.” As it relates to organizations, my friend and colleague, Randy Gravitt, reminds me that our systems, structure, habits and behaviors are perfectly aligned to create the outcomes we are currently experiencing.

If your organization is not hitting it where you want, there could be many reasons – however, I would start by checking your alignment. Great performance begins with great alignment.

Keep swinging!

Mark Miller is the best-selling author of 6 books, an in-demand speaker and the Vice President of High-Performance Leadership at Chick-fil-A. His latest book, Leaders Made Here, describes how to nurture leaders throughout the organization, from the front lines to the executive ranks and outlines a clear and replicable approach to creating the leadership bench every organization needs.

It’s Your Move

In the easy-reading but powerfully-impacting style he is known for, Mark Miller has released his newest book Chess Not Checkers.

And he’s not playing around…

Well, actually he is – and that’s the part leaders everywhere will enjoy. Miller tells the story of Blake Underwood, newly appointed CEO of a company troubled by poor performance and low morale. Nothing seems to work – especially trying to do what he’s always done before.

The problem, his new mentor points out, is that Blake is playing the wrong game.

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Here’s a couple of quotes that set the whole book up:

Most of us began our leadership journey utilizing an approach with striking similarities to the game of checkers, a fun, highly reactionary game often played at a frantic pace. Any strategies we employed in this style of leadership were limited, if not rudimentary.

The game today for most leaders can be better compared to chess – a game in which strategy matters; a game in which individual pieces have unique abilities that drive unique contributions; a game in which heightened focus and a deeper level of thinking are required to win.

Chess Not Checkers is an enjoyable read that leaders in all organizations will want to put into practice quickly. Here are the “4 Winning Moves” Miller develops in the book:

  • Bet on Leadership – Growing leaders grow organizations
  • Act as One – Alignment multiplies impact
  • Win the Heart – Engagement energizes effort
  • Excel at Execution – Greatness hinges on execution

It’s your move…

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This is One Secret that is Not Meant to be Kept

Ken Blanchard and Mark Miller’s 10th Anniversary edition of The Secret is definitely not meant to be kept to yourself!

An updated version of their classic business fable, The Secret captivates the reader through an intriguing narrative centered around a simple but profound secret: “great leaders serve.”

Some of my earliest professional training during graduate school was based on the writings of Ken Blanchard, and his works continue to both line my shelf and inform my leadership activities.

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In much the same way, for the past few years Mark Miller’s writings have been an influential factor in my ongoing leadership development.

With The Secret, the authors have once again crafted a learning device that is not only a pleasure to read but filled with practical helps applicable from the volunteer team leader to the C-suite. In addition to these helps, the self-assessment included at the end of the book is a quick, useful tool to use at both the beginning and end of any mentoring or leadership development program.

The “secret” to The Secret is a simple acronym that successful leaders follow:

See the Future

Engage and Develop Others

Reinvent Continuously

Value Results and Relationships

Embody the Values

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Your continual journey as a developing leader developing others will benefit greatly from practicing the “secrets” from The Secret.

 

The Heart of Leadership

There is a lot more to leadership than great individual work. – Mark Miller, The Heart of Leadership

The Heart of LeadershipMark Miller, VP of Organizational Effectiveness at Chick-Fil-A, has just released his newest book, The Heart of Leadership. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them.

 

If you don’t demonstrate leadership character, your skills, and your results will be discounted, if not dismissed. – Mark Miller

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In setting up the true “heart” of leadership, Miller uses the familiar and helpful metaphor of the iceberg: typically we only see about 10% above the waterline, with 90% below. Miller depicts the iceberg as a picture of leadership, with leadership skills being the visible 10%.

Great Leaders SERVE

  • See the Future
  • Engage and Develop Others
  • Reinvent Continuously
  • Value Results and Relationships
  • Embody the Values

That metaphor in itself is a helpful reminder, but the true strength of the book comes as Miller develops the “heart” of leadership – the 90% below the waterline.

Leadership is not about what you do nearly as much as it’s about who you are becoming – the heart of leadership is a matter of the heart. – Mark Miller

Download a sample chapter here.