There’s undoubtably a lot of secrets to Disney World, but for me, it is simple:

Disney expects guests

I’ll be breaking this down over the next few days (and probably beyond), but a quick observation tells it all:

My wife, 23 year-old daughter, and I are visiting Disney World for the first time. Our daughter graduated from college in 3 years, so this trip is our gift to her (we’re having a lot of fun too!). Our first day at Disney World has been a blast: spending a lot of time in the Magic Kingdom, hopping on the monorail over to Epcot for a wonderful relaxing supper at the San Angel Inn at the Mexico pavilion, then back to our wonderful room at the Port Orleans Resort – Riverside.

It’s a typical Florida day – sun, clouds, and a few rain showers in-between. During one of those rainstorms, my wife and daughter were riding Big Thunder Mountain Railroad while I was waiting on them outside. A sudden rainstorm came up, pouring down rain. In a few minutes, it stopped. Within 1 minute of that, a Disney cast member walked by my vantage post, using a squeegee to wipe the rain off of the trash cans.

That simple action speaks to the lengths Disney goes because they expect guests.

What do you do in your church to expect guests?