Let Your Feet Do the “Talking”

Even though this isn’t a neighborhood walk, I can’t think of a better way to let your feet do the talking than to take a walk through Disney’s Animal Kingdom and other venues at Walt Disney World…

Story is the essential organizing principle behind the design of all the Disney theme parks. Imagineers interpret and create narratives for Guest to experience in real space and time. – John Hench, Disney Legend and design genius for 60+ years.

To design an enhanced reality the visual elements of storytelling must be intensified, creating a vibrant, larger-than-life environment. The enhanced simple reality that Guests experience in Disney parks and resorts is created in part by heightened key sensory details, such as the sun-baked mud pathways and foot tracks of the African section of the Animal Kingdom.

A crack in a walking path is really the beginning of a story. The minute details that produce the visual experience are really the true art of the Disney-themed show. Remember for Disney, everything the Guest sees, hears, smells, or comes into contact with is part of the show. The details corroborate every story point, immersing Guests in the story idea.

Most of the first generation of Disney’s Imagineers – like John Hench – began their career in film and understood the importance of details in visual storytelling, but with a crucial difference: theme park design is a three-dimensional storytelling art that places Guests in the story environment.

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Bicycle tracks in pavement? It’s all a part of the story you’ve been invited into!

 

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The foundation of earlier buildings jutting into this sidewalk begs to know the rest of the story.

So what does it take to create visual storytelling on with footpaths, sidewalks, and walking trails? For that, let’s go directly to the source: Disney’s Imagineers.

Behind the Scenes – Imagineering 101

Themed paving is an important aspect of the all-encompassing realism to which Animal Kingdom strives. Most of the early paving designs were a fairly straightforward mix of stamped finishes, but the team realized that, for roughly the same cost, they could embed stories into the Park’s footprint. A series of samples was developed and refined until each one had a place in the Park layout.

These surfaces have to perform all of the functional requirements of normal pavement. They have to hold up to the weather, to constant foot traffic, to parades, to after-hours vehicular traffic, and any unexpected abuse. The team had to develop ways to work in the expansion joints and cold joints that would allow the concrete to expand and contract with changes in temperature.

As each texture was being developed, designers studied variations in concrete color, stains, acid washes, and base textures. These textures were captured in silicone stamps so that they could be replicated over large areas. Elements that help to complete the look for a given place were then rolled across the surface, be they footprints, animal tracks, leaf patterns, or bicycle and truck tires.

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Look in the space above this impression, and you will see a real tree with the identical branch patterns.

Finally, all of these ingredients are captured in a “recipe” that is documented so that the paving can be replicated when necessary for purposes of maintenance or expansion.

Source: The Imagineering Field Guide to Disney’s Animal Kingdom

What’s the story under your feet – and those of your Guests?

Most organizations are not going to even begin to approach the detailed design of Disney’s Imagineers in creating travel paths, flooring, walkways, etc. But the principle of what the Imagineers do is sound, and can be applied in any organization.

Transform your spaces – even those under your feet – into story places. Every element must work together to create an identity that supports the story of that place – structures, entrances and exits, walkways, and landscaping. Every element in its form and color must engage the Guests’ imagination and appeal to their emotions.

Like “peanuts” embedded in the pavement around the Casey Jr. train that carried Dumbo!

Your story begins under your Guest’s feet.

I only wish my sidewalks were this much fun!

 

inspired by Alexandra Horowitz’s On Looking

and Rob Walker’s The Art of Noticing

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Immerse Yourself in the Creativity of the Disney Imagineers

My admiration for the creative brilliance of Walt Disney and the amazing group of geniuses he gathered around him runs deep and long.

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As a boy growing up in the 60s, Walt Disney’s Wonderful World of Color television show was something I looked forward to every week. My father, an owner-operator of a Gulf gasoline station, was the recipient of various advertising tie-ins involving such Disney classics as 101 Dalmatians, The Jungle Book, and the amazing nature films. I was fortunate to be part of a high school band marching in Disney on Parade in 1975, just a few years after Walt Disney World opened.

Then marriage and four children came, just in time for the rejuvenation of Disney animation of the late 80s-early 90s. That meant endless viewings of The Little Mermaid, Beauty and the Beast, and the rest of the Disney library.

By the time the 2000s had rolled around, I was beginning to accumulate different types of books on the Disney organization – biographies, behind-the-scene details, first-person accounts, and various types of business-related books. I was beginning to use them in leadership and teaching positions I held.

In 2011, the fortunate circumstances of my daughter graduating from college in three years before beginning her master’s degree and her request for a much-talked-about-but-never-fulfilled Disney trip led to a week-long adventure in Walt Disney World with a 23-year old graduate student and her two early 50’s parents.

Before that, I knew about Disney. That week, I experienced Disney.

That may seem like a small thing, but in reality it is a HUGE difference.

In the last five years, I have been to Walt Disney World at least several days each year, with the last year being the highlight: by the time this fall rolls around, I will have been on Disney property 19 days.

The experience of Disney – primarily in the theme parks, but now expanded to other resorts, retail shops, and cruise ships – can be traced back to Walt Disney. His untimely death in 1966 could have left a void in the creativity of the Disney empire.

But I believe his greatest act of genius had its origins in 1952, as he began to pull together veterans of film and animation work for a special project that came to be known as Disneyland.

That group of versatile animators and art directors was the foundation of a group that came to be called the Imagineers.

Out of this group, Disney historian Tim Hauser reflects, “came the theories, aesthetics, design, and engineering of Disneyland; the advancement of three-dimensional storytelling; the development of robotic techniques in Audio-Animatronics; and the perpetuation of an ‘architecture of reassurance’ as inspired by Walt Disney’s personal sense of optimistic futurism.”

Today Walt Disney Imagineering remains the design, development, and master-planning branch of company, with over 140 disciplines working toward the common goal of great stories and creating great places.

Walt Disney wanted Disneyland to be essentially a movie that allows you to walk in and join in the fun. Imagineers – many whom had worked with Walt Disney since the 1930s – literally brought those movies to life with their multiple disciplines. He knew from his filmmaking experience that story was everything to the audience. Disney knew he must immerse the theme park guest in living storytelling scenarios.

And for over 60 years, the Imagineers have delivered – time and time again. To date, the Imagineers have built eleven theme parks (with Shanghai Disney opening in just a few weeks); dozens of resort hotels; 4 cruise ships with two more under construction; 2 water parks; and ongoing development in existing parks.

The Imagineers deliver the experience of Disney.

Now I want to bring you full circle by highlighting the recent work of author Louis Prosperi in The Imagineering Pyramid.

Using existing material published by Disney plus conversations with Imagineers, Prosperi weaves together an interesting thought captured in the book’s subtitle: Using Disney Theme Park Principles to Develop and Promote Your Creative Ideas.

It’s a very compelling challenge: look at the existing body of work done by the Imagineers for Disney’s theme parks and translate those principles into a “pyramid” of 15 principles grouped into 5 tiers.

Here’s an outline for an appetizer:

Tier 1: Foundations of Imagineering

  • It All Begins with a Story – Using your subject matter to inform decisions about your project.
  • Creative Intent – Staying focused on your objective.
  • Attention to Detail – Paying attention to every detail.
  • Theming – Using appropriate details to strengthen your story and support your creative intent.
  • Long, Medium, and Close Shots – Organizing your message to lead your audience from the general to the specific.

Tier 2: Wayfinding

  • Wienies – Attracting your audience’s attention and capturing their interest.
  • Transitions – Making changes as smooth and seamless as possible.
  • Storyboards – Focusing on the big picture.
  • Pre-Shows and Post-Shows – Introducing and reinforcing you r story to help your audience get and stay engaged.

Tier 3: Visual Communication

  • Forced Perspective – Using the illusion of size to help communicate your message.
  • “Read”-ability – Simplifying complex subjects.
  • Kinetics – Keeping the experience dynamic and active.

Tier 4: Making It Memorable

  • The “it’s a small world” Effect – Using repetition and reinforcement to make your audience’s experience and your message memorable.
  • Hidden Mickey’s – Involving and engaging your audience.

Tier 5: Walt’s Cardinal Rule

  • Plussing – Consistently asking, “How do I make this better?”

But instead of building an object like an attraction, Prosperi challenges the reader to do something with the principles that may be even more daunting: be creative.

Even though I was familiar with most of the principles and their origins, I enjoyed reading how Prosperi linked the ideas together into a unified whole. Especially helpful were the questions at the end of each chapter, with a general focus as well as specialized applications for game design, instructional design, and management and leadership. The questions will help anyone have a better grasp of the concept and how to apply it an almost any field.

The Imagineering Pyramid was especially beneficial to me on a recently completed 3-day “field trip” to all four theme parks at Walt Disney World. As I walked through each park, the genius of the Imagineers inspired me to fill several pages of my Disney journal with new ideas for development as well as take over 1,000 photographs of design details – exactly what I believe Louis Prosperi had in mind when writing the book.

Leaders in any capacity will benefit from The Imagineering Pyramid as a helpful tool, providing a creative framework for solving problems.

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