Disney at 100: Bringing the Story to Life

From blue sky ideation, to pencil on paper, to digital models, to plaster and paint, Imagineers build dreams. They never say “never,” and the sky is not the limit. That quest has created a new art form and a new kind of artist, one whose canvas is the world itself and whose tools are whatever it takes to turn that world into a fantastic, enveloping story.

Leslie Iwerks, “The Imagineering Story”

The books in my Disney library are a valuable resource for my ongoing quest in learning the story of Walt Disney and the “kingdoms” he created; kingdoms that continue to expand in the 57 years since his passing.

But even books have limitations…

You can dream, create, design, and build the most wonderful place in the world…but it requires people to make the dream a reality.

Walt Disney

Over the years I have been fortunate to make friends among Disney Cast Members, both current and past. A handful of those friends have been Imagineers, and as you may imagine, they are amazing storytellers, creative geniuses, and innovative to the core.

So…learning more about Imagineering? Sign me up – literally!

When the news that a new steaming service called Disney+ was coming in the fall of 2019, I was delighted – so much, that I signed up for a 3-year subscription as soon as they became available.

When the initial programming schedule was released, and included the 6-part series “The Imagineering Story,” I was ecstatic – it was among the first programs I watched on the new service.

When the book The Imagineering Story was announced, I was literally stopped what I was doing and pre-ordered the book.

There’s really no secret about our approach. We keep moving forward – opening new doors and doing new things – because we’re curious. And curiosity keeps leading us down new paths. We’re always exploring and experimenting…we call it Imagineering – the blending of creative imaginational and technical know-how.

Walt Disney

The Imagineering Story continues the behind-the-scenes journeys first revealed in the books Walt Disney Imagineering: A Behind the Dreams Look at Making the Magic Real (1995) and its sequel Walt Disney Imagineering: A Behind the Dreams Look at Making MORE Magic Real (2010).

The book goes deep into the personalities, stories, and adventures of the men and women who brought create magic around the world.

More than just the theme parks (though that would have been awesome enough), every resort hotel, shop and business setting, cruise ship, and entertainment setting exists largely through the men and women of Disney Imagineering.

The Imagineering Story greatly expands the award-winning filmmaker Leslie Iwerks’ narrative of the fascinating history of Walt Disney Imagineering.

The entire legacy of Walt Disney Imagineering is covered from day one through future projects with never-before-seen access and insights from people both on the inside and on the outside. So many stories and details were left on the cutting room floor for the series – this book allows an expanded exploration of the magic of Imagineering.

Every one of the 731 pages was filled with stories that brought the Disney Experience alive.

The experience of Disney – primarily in the theme parks, but now expanded to other resorts, retail shops, and cruise ships – can be traced back to Walt Disney. His untimely death in 1966 could have left a void in the creativity of the Disney empire.

But I believe his greatest act of genius had its origins in 1952, as he began to pull together veterans of film and animation work for a special project that came to be known as Disneyland.

That group of versatile animators and art directors was the foundation of a group that came to be called the Imagineers.

Out of this group, Disney historian Tim Hauser reflects, “came the theories, aesthetics, design, and engineering of Disneyland; the advancement of three-dimensional storytelling; the development of robotic techniques in Audio-Animatronics; and the perpetuation of an ‘architecture of reassurance’ as inspired by Walt Disney’s personal sense of optimistic futurism.”

Today Walt Disney Imagineering remains the design, development, and master-planning branch of company, with over 140 disciplines working toward the common goal of great stories and creating great places.

Walt Disney wanted Disneyland to be essentially a movie that allows you to walk in and join in the fun. Imagineers – many whom had worked with Walt Disney since the 1930s – literally brought those movies to life with their multiple disciplines. He knew from his filmmaking experience that story was everything to the audience. Disney knew he must immerse the theme park guest in living storytelling scenarios.

Designing the Guest’s experience is what Walt Disney’s Imagineers came to call “the art of the show,” a term that applies to what the Imagineers did at every level, from the broadest conceptual outlines to the smallest details, encompassing visual storytelling, characters, and the use of color.

Walt Disney realized that a visit to an amusement park could be like a theatrical experience – in a word, a show. Walt saw that the Guests’ sense of progressing through a narrative, of living out a story told visually, could link together the great variety of attractions he envisioned for his new kind of park. While traveling through their stories, Guests would encounter, and even interact with, their favorite Disney characters, and who would be transformed, as if by magic, from their two-dimensional film existence into this special three-dimensional story world.

As designers, the Imagineers create spaces – guided experiences that take place in carefully structured environments, allowing the Guests to see, hear, smell, touch, and taste in new ways. In effect, Imagineers transform a space into a story place.

Ultimately, the Imagineers gave Guests a place to play, something Walt believed that adults needed as much as children. The design of the Imagineers gives power to the Guests’ imagination, to transcend their everyday routine. Walt Disney insisted that Guests should “feel better because of” their experiences in Disney theme parks, thus establishing the art of the show.

For the Imagineers, that meant considering everything within and relating to the parks as design elements. To build effective story environments and assure Guest comfort, the designers realize that they always had to assume the Guests’ position and point of view, and just as Walt did, to take the Guests’ interests to heart and defend them when others didn’t think it mattered.

It is up to the designers to provide Guests with the appropriate sensory information that makes each story environment convincing. This means that design considerations go beyond the attractions themselves to the service and operations staff, transportation, restaurants, shops, rest rooms – even the trash cans.

Everything Begins With a Story

Storytelling has played a vital role in our survival – allowing us to share information, knowledge, and values from generation to generation. Story is the medium through which we receive our early learning as to right and wrong, good versus evil, reward and punishment, social values, etc.

We respond to storytelling. It engages our attention; no matter how old we get, who doesn’t love a good story?

Understanding this, Walt Disney utilized a technique in the early days of his cartoon films that helped illustrate the flow and continuity of stories – the storyboard.

Storyboards are tools that allowed Walt and his artists to envision a film prior to production. It allowed his team to have a shared vision of the story they were telling and how it would unfold. As a bonus to driving the creative development, it also offered a cost-effective way to experiment with a film early on, so that when production began, costs could be minimized.

Decades later, the tradition of storyboards continues on, though it has long expanded past just films. At Walt Disney Imagineering, rides, shows, and films for Disney’s theme parks around the world are the objects of regular storyboarding.

For each ride, show, or attraction, a logical story sequence is created. Almost every aspect of a project is broken sown into progressive seen sketches, called storyboard panels, that reflect the beginning, middle, and end of a Guest’s park experience.

The boards are eventually covered with every written thought, idea, and rough sketch the Imagineers can come up with.

Starting with brainstorm sessions, the Imagineer’s first thoughts, ideas, images, and feelings about the story they are creating are captured on note cards and quick sketches. For example, here’s an early sketch of Animal Kingdom’s Tree of Life:

courtesy Disney Imagineering

The beauty of the Tree is matched by its engineering marvels as well. It is a massive structure, towering 145 feet into the air with a full canopy of natural-looking leaves, enclosing a 420-seat theater and meeting all building codes, including withstanding 145 mph winds. The engineering feats accomplished, it was time for the  Imagineering team of sculptors to create the magnificent bark of the tree – which is actually representations of animals. That process alone took almost a full year.

courtesy Orlando Sentinel

One of the most amazing pieces of art ever created by Disney’s Imagineers, it is beautiful and meaningful, and captures the essence of Animal Kingdom at a glance. It’s a poetic statement of the majesty of nature, the stunning diversity of animals, and our respect for our place in the world. As you approach the tree and the animal forms begin to reveal themselves, it becomes clear that there is almost no tree at all. That tree is the animal kingdom.

The experience of viewing the Tree of Life is like looking for animals in the clouds. The longer you look, the more you see – maybe even all 325 of them! This effect is the result of very careful planning during the design phase with the use of storyboards.

The storyboards are worked, re-worked, rearranged, and edited until the story is strong and clear. Only then will production proceed – with stunning results:

At Walt Disney Imagineering, everything they do revolves around the story – and storyboards have remained an essential tool in helping them tell the story.

That is the power of story – it is an experience that enables us to escape to another world, to be captivated and be in the moment.

The secret to Disney magic that the Imagineers bring to life is in the story!

Recently celebrating their 70th anniversary, the Imagineers have delivered – time and time again. To date, the Imagineers have built twelve theme parks; dozens of resort hotels; 5 cruise ships with two more under construction; 2 water parks; and ongoing development in existing parks and Disney properties around the world.

The Imagineers bring the Disney magic alive.

The Imagineering Story brings the Imagineers to life.

I have a hard time ranking the books in my Disney library – but The Imagineering Story is going to be in my all-time Top Ten from now on, and a highly-recommended book for anyone who wants a deeper understanding of the creative genius (and occasionally weirdness) of that special and unique blend of artists and engineers who took the dreams of one man, Walt Disney, and brought them to life. 

Walt was a storyteller above all. Walt didn’t write the stories but he envisioned them. He told stories better than anyone else around and he got the people around him to turn his stories into movies and theme park attractions.

Imagineer X. Atencio

References

Immerse Yourself in the Creativity of the Disney Imagineers

My admiration for the creative brilliance of Walt Disney and the amazing group of geniuses he gathered around him runs deep and long.

WDWQuote1

As a boy growing up in the 60s, Walt Disney’s Wonderful World of Color television show was something I looked forward to every week. My father, an owner-operator of a Gulf gasoline station, was the recipient of various advertising tie-ins involving such Disney classics as 101 Dalmatians, The Jungle Book, and the amazing nature films. I was fortunate to be part of a high school band marching in Disney on Parade in 1975, just a few years after Walt Disney World opened.

Then marriage and four children came, just in time for the rejuvenation of Disney animation of the late 80s-early 90s. That meant endless viewings of The Little Mermaid, Beauty and the Beast, and the rest of the Disney library.

By the time the 2000s had rolled around, I was beginning to accumulate different types of books on the Disney organization – biographies, behind-the-scene details, first-person accounts, and various types of business-related books. I was beginning to use them in leadership and teaching positions I held.

In 2011, the fortunate circumstances of my daughter graduating from college in three years before beginning her master’s degree and her request for a much-talked-about-but-never-fulfilled Disney trip led to a week-long adventure in Walt Disney World with a 23-year old graduate student and her two early 50’s parents.

Before that, I knew about Disney. That week, I experienced Disney.

That may seem like a small thing, but in reality it is a HUGE difference.

In the last five years, I have been to Walt Disney World at least several days each year, with the last year being the highlight: by the time this fall rolls around, I will have been on Disney property 19 days.

The experience of Disney – primarily in the theme parks, but now expanded to other resorts, retail shops, and cruise ships – can be traced back to Walt Disney. His untimely death in 1966 could have left a void in the creativity of the Disney empire.

But I believe his greatest act of genius had its origins in 1952, as he began to pull together veterans of film and animation work for a special project that came to be known as Disneyland.

That group of versatile animators and art directors was the foundation of a group that came to be called the Imagineers.

Out of this group, Disney historian Tim Hauser reflects, “came the theories, aesthetics, design, and engineering of Disneyland; the advancement of three-dimensional storytelling; the development of robotic techniques in Audio-Animatronics; and the perpetuation of an ‘architecture of reassurance’ as inspired by Walt Disney’s personal sense of optimistic futurism.”

Today Walt Disney Imagineering remains the design, development, and master-planning branch of company, with over 140 disciplines working toward the common goal of great stories and creating great places.

Walt Disney wanted Disneyland to be essentially a movie that allows you to walk in and join in the fun. Imagineers – many whom had worked with Walt Disney since the 1930s – literally brought those movies to life with their multiple disciplines. He knew from his filmmaking experience that story was everything to the audience. Disney knew he must immerse the theme park guest in living storytelling scenarios.

And for over 60 years, the Imagineers have delivered – time and time again. To date, the Imagineers have built eleven theme parks (with Shanghai Disney opening in just a few weeks); dozens of resort hotels; 4 cruise ships with two more under construction; 2 water parks; and ongoing development in existing parks.

The Imagineers deliver the experience of Disney.

Now I want to bring you full circle by highlighting the recent work of author Louis Prosperi in The Imagineering Pyramid.

Using existing material published by Disney plus conversations with Imagineers, Prosperi weaves together an interesting thought captured in the book’s subtitle: Using Disney Theme Park Principles to Develop and Promote Your Creative Ideas.

It’s a very compelling challenge: look at the existing body of work done by the Imagineers for Disney’s theme parks and translate those principles into a “pyramid” of 15 principles grouped into 5 tiers.

Here’s an outline for an appetizer:

Tier 1: Foundations of Imagineering

  • It All Begins with a Story – Using your subject matter to inform decisions about your project.
  • Creative Intent – Staying focused on your objective.
  • Attention to Detail – Paying attention to every detail.
  • Theming – Using appropriate details to strengthen your story and support your creative intent.
  • Long, Medium, and Close Shots – Organizing your message to lead your audience from the general to the specific.

Tier 2: Wayfinding

  • Wienies – Attracting your audience’s attention and capturing their interest.
  • Transitions – Making changes as smooth and seamless as possible.
  • Storyboards – Focusing on the big picture.
  • Pre-Shows and Post-Shows – Introducing and reinforcing you r story to help your audience get and stay engaged.

Tier 3: Visual Communication

  • Forced Perspective – Using the illusion of size to help communicate your message.
  • “Read”-ability – Simplifying complex subjects.
  • Kinetics – Keeping the experience dynamic and active.

Tier 4: Making It Memorable

  • The “it’s a small world” Effect – Using repetition and reinforcement to make your audience’s experience and your message memorable.
  • Hidden Mickey’s – Involving and engaging your audience.

Tier 5: Walt’s Cardinal Rule

  • Plussing – Consistently asking, “How do I make this better?”

But instead of building an object like an attraction, Prosperi challenges the reader to do something with the principles that may be even more daunting: be creative.

Even though I was familiar with most of the principles and their origins, I enjoyed reading how Prosperi linked the ideas together into a unified whole. Especially helpful were the questions at the end of each chapter, with a general focus as well as specialized applications for game design, instructional design, and management and leadership. The questions will help anyone have a better grasp of the concept and how to apply it an almost any field.

The Imagineering Pyramid was especially beneficial to me on a recently completed 3-day “field trip” to all four theme parks at Walt Disney World. As I walked through each park, the genius of the Imagineers inspired me to fill several pages of my Disney journal with new ideas for development as well as take over 1,000 photographs of design details – exactly what I believe Louis Prosperi had in mind when writing the book.

Leaders in any capacity will benefit from The Imagineering Pyramid as a helpful tool, providing a creative framework for solving problems.

ImagineeringPyramid