Third Place Changes: The Shift from Physical to Digital Spaces & The Growth of Online Communities

Ray Oldenburg’s concept of the “third place” (the social environments that are separate from the “first place” of home and the “second place” of work) has evolved significantly over the past 35+ years, shaped by cultural, technological, and economic shifts. While Oldenburg’s books – The Great Good Place (1989) and Celebrating the Third Place (2000) – highlighted informal public spaces like cafes, bars, and parks as essential for community building and fostering social interaction, these spaces have been impacted by various factors over the last three decades. 

Today begins a series examining the changes that have and are occuring in third places. First up is a closer look at the shift from physical to digital spaces and the growth of online communities.


In the past 35 years, the concept of the third place has expanded beyond the traditional physical spaces that Ray Oldenburg originally described. This transformation is largely due to the rise of the internet and digital technologies, which have enabled new forms of interaction and community-building. Here’s a deeper dive into the shift from physical to digital spaces.

The Growth of Online Communities

Oldenburg’s third place was about informal public spaces where individuals could gather, relax, and build social connections outside of home and work. In the digital age, online communities have emerged as new forms of these third places, offering similar opportunities for connection, albeit without the need for physical proximity. Key factors include:

  • Social Media Platforms: Sites like Facebook, X, Instagram, and TicTok have allowed people to form and maintain relationships in virtual environments. These platforms create communities based on shared interests, hobbies, or experiences, replacing some of the functions of physical third places. For example, a Facebook group for photography enthusiasts can foster a sense of community in much the same way a local photography club would.
  • Forums and Discussion Boards: Reddit, one of the largest online forums, has thousands of “subreddits” (topic-based communities) where people engage in informal discussions. Subreddits function like virtual third places by facilitating regular, unstructured social interaction, much like a neighborhood café or pub might. Similarly, platforms like Stack Overflow or specialized online forums serve as gathering spaces for specific interest groups.
  • Video Games and Virtual Worlds: Online multiplayer games like World of Warcraft, Fortnite, or Animal Crossing have evolved into virtual third places where people not only play but also socialize. These games offer platforms for spontaneous conversations, casual interaction, and even real-world friendships, replicating the social environment of physical third places.

These online spaces transcend geographical barriers, allowing people from all over the world to interact, which has fundamentally changed how we think about community. Unlike traditional third places, which are typically local and require physical presence, digital third places allow for global, virtual connections that can be maintained in real time.

Hybrid Spaces: The Merging of Physical and Digital Worlds

Physical third places increasingly have a digital component, creating “hybrid spaces” where the physical and virtual worlds overlap. Several examples highlight this trend:

  • Cafés and Co-working Spaces with Wi-Fi: Traditional third places like cafés have evolved in response to the demand for connectivity. Wi-Fi access has turned these venues into hybrid spaces where people may engage in digital work or online conversations while physically sharing the space with others. For example, someone might sit in a café and participate in an online meeting while being surrounded by people doing the same, thus blending virtual and in-person interaction.
  • Smartphone Use in Physical Spaces: In third places such as parks, bars, or cafés, the use of smartphones has created a dual layer of interaction. People may be physically present in these spaces while simultaneously engaging in online conversations through messaging apps, social media, or video calls. This constant digital connection can, at times, diminish face-to-face interactions, but it also allows individuals to maintain multiple layers of social interaction (virtual and in-person) simultaneously.
  • Event Streaming and Digital Participation: Events that take place in physical third places, such as live music performances, talks, or meetups, are often streamed online or hosted simultaneously on platforms like Zoom or YouTube Live. This enables people who are not physically present to participate and engage with others attending virtually, creating a hybrid social environment. In this sense, third places are no longer confined to physical attendance; they now have digital extensions.
  • Augmented Reality (AR) and Virtual Reality (VR): Emerging technologies like AR and VR have started to blend the physical and virtual worlds even further. Apps like Pokémon GO, for instance, encourage people to go outside and interact with their physical environment while also engaging in a shared digital experience. In the future, VR environments could replicate the social dynamics of physical third places even more closely by creating immersive spaces where people can gather and interact with realistic avatars.

Changing Nature of Interaction

The move to digital third places has affected the nature and quality of social interactions. While online communities can provide valuable spaces for connection, they come with distinct differences compared to physical third places:

  • Anonymity and Pseudonymity: In many online communities, participants can remain anonymous or use pseudonyms, which can change the dynamics of social interaction. While this can encourage openness and honesty, it can also lead to superficial or less emotionally engaging interactions compared to the face-to-face connections fostered in traditional third places.
  • Global Scale: Online communities have no geographic boundaries, which allows people to interact with others from vastly different cultures and backgrounds. This is a significant expansion of Oldenburg’s concept, which was originally more localized. However, the global nature of online interaction can also mean that relationships in digital third places may lack the same depth and immediacy as local, physical third places.
  • Asynchronous Communication: Online third places often enable asynchronous communication, where participants don’t have to be online simultaneously to interact. Platforms like Reddit, email, or forums allow conversations to unfold over time, which differs from the real-time interactions in physical third places. This flexibility can be both a strength (as it accommodates people in different time zones) and a limitation (as it may lack the spontaneity of face-to-face exchanges).

Impact of Digital Third Places on Traditional Social Spaces

The rise of digital third places has led to some displacement of physical ones, but it has also enhanced the diversity of social spaces available to people:

  • Decline in Face-to-Face Interaction: With the ability to connect virtually, some people may feel less compelled to visit traditional third places. For example, rather than meeting friends at a local bar, individuals might prefer to socialize through a group video chat or online game, especially if those friends live far away.
  • Complementary Role of Digital Spaces: In some cases, digital third places complement rather than replace physical ones. For example, people might meet online in a Reddit group, then arrange in-person meetups at local venues, using the digital space as a tool to facilitate face-to-face interactions.
  • New Forms of Social Capital: Digital third places have given rise to new forms of social capital, particularly in online communities where trust and reputation are built through consistent interaction. Platforms like Reddit or gaming forums create a sense of belonging, where users establish identity and build relationships based on shared interests or goals, even though they may never meet in person.

While traditional physical third places still exist and remain essential, the rise of digital spaces has expanded and diversified where and how people engage in informal social interaction. These online and hybrid spaces meet many of the same needs as Oldenburg’s original concept – offering a sense of community, belonging, and unstructured conversation – while adapting to the realities of a more connected, yet geographically dispersed, modern world. Digital third places are not mere replacements for physical spaces but have become an integral part of the broader ecosystem of how humans connect and interact.


Love’s Deeper Meaning: Revealing Divine Presence in Marriage

I have long admired the writings of Henri Nouwen. I became acquainted with his work during seminary in the early 1980s; his powerful and simple words have spoken to me deeply over the years. During the past month I have been reading old favorites along with some new-to-me works.

As Anita and I celebrate our 45th wedding anniversary this weekend, Nouwen’s words on marriage from Following Jesus: Finding Our Way Home in an Age of Anxiety have brought me to deep reflection.



Marriage is not that two people love each other so much that they can find God in each other, but that God loves them so much that they can discover each other as living reminders of God’s presence.

Henri Nouwen

The essence of love extends far beyond personal relationships. According to spiritual understanding, love fundamentally begins with our connection to God. We are capable of loving others because we have first experienced God’s unconditional and limitless love within ourselves.

In human relationships – especially through marriage – people discover a love that transcends individual capabilities. These connections are not primarily about personal compatibility or shared goals, but about revealing a greater divine love. Each nuance of the relationship becomes a window through which we can glimpse the infinite love of God.

The concept of a “person” is particularly meaningful in this context. Derived from Latin words meaning “to sound through,” a person is essentially a conduit for expressing a love larger than themselves. When we tell someone “I love you,” we are essentially saying, “You are a pathway through which I can perceive God’s infinite love.”

Intimate relationships are not about finding complete fulfillment in another person, but about recognizing the divine presence in each other. In marriage, for instance, the bond is not created because two people love each other perfectly, but because God’s love holds them together. The relationship becomes a living testament to God’s presence, creating a space of hospitality and connection.

When we have discovered God within ourselves – in our solitude and inner depths – we can then recognize the divine presence in others. It’s a profound mutual recognition where “love speaks to love, and God speaks to God.”

This perspective transforms how we understand human connections. Marriage is not just personal interactions, but sacred opportunities to manifest God’s love. Each part of the relationship becomes a collaborative effort to make divine love visible in the world.

The key insight is that love is fundamentally relational and transcendent. We are not complete in ourselves nor do we complete each other, but are interconnected through a greater love. Our limitations become opportunities for divine love to shine through. Each person becomes a “window” through which the infinite can be glimpsed.

This understanding reframes human relationships as spiritual experiences. They are not just about personal satisfaction or meeting individual needs, but about participating in a broader, more expansive love. Our connections become acts of revelation, showing how God’s unconditional love can be experienced and shared.

The Christian life is essentially a journey of making God’s presence tangible through love. It’s about recognizing the divine in ourselves and in others, and creating spaces where that love can be celebrated and experienced.

Ultimately, we need to see relationships not as ends in themselves, but as sacred pathways to understanding a love that is infinite, unconditional, and transformative. Each interaction becomes an opportunity to reflect and experience the profound, all-embracing love of God.


Marriage is not a lifelong attraction of two individuals to each other, but a call for two people to witness together to God’s love. . . . [The] intimacy of marriage itself is an intimacy that is based on the common participation in a love greater than the love two people can offer each other. They are brought together, indeed, as two prayerful hands extended toward God and forming in this way a home for God in this world.

Henri Nouwen

Breaking Free from Aimless Wandering: The Call to Follow


It is into this deeply tired world of ours that God sends Jesus to speak the voice of love. Jesus says, “Follow me. Don’t keep running around. Follow me. Don’t just sit there. Follow me.”

Henri Nouwen

Following Jesus explores the spiritual concept of truly following Jesus, addressing a common human tendency to either be constantly busy or completely inactive. The author observes that many people live life in two extreme modes: perpetual restlessness or complete disengagement.

In the first mode, individuals are constantly moving, doing numerous activities, attending events, and meeting people, yet feeling a profound sense of meaninglessness. They’re exhausted by their own busyness, often unable to articulate what they’re actually accomplishing. This restless wandering leads to deep fatigue and a sense of being lived, rather than living purposefully.

The alternative state is total passivity, where people give up on their pursuits and sink into a state of apathy. They lose interest in life, spending time watching television, sleeping, or engaging in mindless activities. Some might seek escape through substances or other distractions, but fundamentally, they feel empty and unmotivated.

The core message is that Jesus offers a transformative alternative to these states through a gentle, loving call to “follow me.” This invitation isn’t forceful but is a sensitive, quiet voice that can reshape one’s entire existence. When people hear and respond to this call, their lives gain focus, purpose, and meaning. The wandering and listlessness are replaced by a clear direction and renewed excitement.

Author Henri Nouwen encourages readers to quiet themselves and listen for this voice of love, which speaks personally and intimately, calling each individual by name and offering a path out of spiritual exhaustion into a meaningful, directed life.


Henri Nouwen’s Following Jesus is a tender meditation on Christian discipleship that invites readers into a deeply personal and transformative journey of faith. At its core, the book is less a theological treatise and more a compassionate invitation to experience Christ’s love in the most intimate ways possible.

Nouwen begins by challenging the conventional understanding of following Jesus. It’s not about rigid adherence to rules or performing grand religious gestures, but about cultivating a profound, personal relationship with Christ. He emphasizes that discipleship is fundamentally about love – a love that transforms, heals, and provides radical hope.

Throughout the book, Nouwen explores several key themes of Christian discipleship. He speaks eloquently about vulnerability, suggesting that true following of Jesus means embracing our own brokenness and weakness. Instead of seeing our limitations as obstacles, Nouwen encourages readers to view them as sacred spaces where God’s grace can most powerfully manifest.

The spiritual journey, as Nouwen describes it, is not a linear path but a continuous process of surrender and discovery. He draws beautiful parallels between Jesus’s own life and the challenges believers face, highlighting that following Christ means walking a path of both profound joy and deep suffering. This isn’t a journey of achievement, but of continuous becoming – allowing oneself to be shaped by divine love.

Nouwen also delves into the importance of community and compassion. Following Jesus, he argues, isn’t a solitary endeavor but a collective experience of transformation. We grow closer to Christ not by isolating ourselves, but by opening our hearts to others, especially those who are marginalized or suffering. He challenges readers to see Christ in every person, particularly those society often overlooks.

Prayer and contemplation are central to Nouwen’s understanding of discipleship. He doesn’t present them as dutiful practices, but as intimate conversations with a loving God. These moments of stillness, he suggests, are where we truly learn to listen and align our hearts with divine purpose.

Another profound aspect of the book is Nouwen’s exploration of spiritual poverty. He suggests that truly following Jesus means letting go of our need for control, status, and self-sufficiency. It’s about creating space within ourselves for God’s grace to work – a radical act of trust and surrender.

Nouwen’s writing is characteristically gentle and deeply personal. He doesn’t lecture but invites readers into a reflective journey, sharing his own struggles and insights with remarkable honesty. His words feel like a compassionate conversation with a wise, loving spiritual mentor who understands the complexities of human faith.

The book ultimately presents following Jesus as a dynamic, living relationship rather than a static set of beliefs. It’s an ongoing dialogue of love, transformation, and grace. Nouwen reminds us that discipleship isn’t about perfection, but about persistent, humble openness to God’s transformative power.

For anyone seeking a more intimate, authentic understanding of Christian faith, Following Jesus offers a profoundly moving roadmap. It’s an invitation to experience divine love not as a distant concept, but as a lived, breathed reality that can reshape our entire existence.


Part of a regular series on 27gen, entitled Wednesday Weekly Reader.

During my elementary school years one of the things I looked forward to the most was the delivery of “My Weekly Reader,” a weekly educational magazine designed for children and containing news-based current events.

It became a regular part of my love for reading, and helped develop my curiosity about the world around us.

Crossing the Bridge: Navigating Life’s Transitions

Bridges are more than mere structures of steel and stone. They are powerful metaphors for life’s most profound journeys – connecting what was to what could be, spanning the uncertain spaces between known and unknown landscapes.

When we stand at the beginning of a bridge, the view can be intimidating. The planks beneath our feet might feel unstable, the distance to the other side shrouded in mist. Life’s transitions often feel exactly like this – a trembling moment of uncertainty, where the past recedes behind us and the future remains undefined.

Each bridge has its own character. Some are sturdy suspension bridges, their cables providing intricate support systems. Others are simple wooden crossings, requiring careful, deliberate steps. Similarly, our personal transitions vary – some are carefully engineered transformations, others spontaneous leaps of faith.

The act of crossing requires courage. Just as a bridge walker must trust the engineering beneath their feet, we must trust our own resilience during life’s changes. The wooden boards might creak, the wind might buffet us, but forward movement is possible. Each step is an act of trust – in ourselves, in the path we’ve chosen, in the possibility of what awaits.

Bridges connect more than physical spaces; they connect states of being. Leaving a job, ending a relationship, moving to a new city – these are bridge moments. We’re suspended between what we knew and what we’re becoming. The middle of the bridge is often the most vulnerable place, where we can look back at familiar terrain or gaze forward into uncharted territory.

Some bridges are long, requiring endurance. Others are short, demanding only a moment of boldness. Some have guardrails, offering security, while others challenge us to balance with nothing but our own determination. Life’s transitions mirror these bridge experiences – some transformations are gradual and supported, others demand we leap with minimal safety nets.

Importantly, not all bridge crossings are solitary journeys. Some bridges are wide enough for companions. Friends, family, mentors – they can walk alongside us, offering encouragement, sharing the weight of uncertainty. Their presence doesn’t eliminate the challenge, but it transforms the crossing from a potentially lonely trek into a shared adventure.

When we finally reach the other side, we are changed. The bridge was never just about getting from one point to another, but about the transformation occurring with each step. We arrive different – more resilient, more knowing, with a broader perspective of the landscape we’ve traversed.

Rather then focusing on the obstacle in your path, focus on the bridge over the obstacle.

Mary Lou Retton

Life’s bridges remind us: transitions are not obstacles, but opportunities. They are not about perfect, fearless passage, but about moving forward with authenticity, courage, and hope.


If you liked this article or you like bridges, check out this post:


Rembrandt’s Masterpiece: Weathering the Storm with Faith

Rembrandt van Rijn’s iconic painting “The Storm on the Sea of Galilee” is a captivating masterpiece that transports the viewer into the midst of a tumultuous biblical scene. Inspired by the gospel accounts in Matthew, Mark, and Luke, this work of art powerfully conveys the themes of faith, fear, and the sovereignty of God in the face of life’s storms.

The biblical narrative that serves as the foundation for Rembrandt’s painting is found in the Synoptic Gospels. In each account, Jesus and his disciples find themselves caught in a violent storm while crossing the Sea of Galilee. As the waves crash against the boat and the winds howl, the disciples are gripped by terror, certain that they will perish. Yet, while they struggle to keep the vessel afloat, Jesus remains asleep, undisturbed by the raging tempest.

Rembrandt’s masterful depiction captures the intensity of this pivotal moment. The canvas is filled with a sense of tumult and chaos – the towering waves, the straining sails, the panicked expressions of the disciples. Yet, at the center of the painting, the figure of Jesus rests calmly, seemingly unaffected by the fury of the storm. This stark contrast between the human fear and the divine tranquility lies at the heart of the biblical message.

When the disciples finally rouse Jesus, their cries of desperation echo the words recorded in the Gospels: “Teacher, do you not care that we are perishing?” (Mark 4:38). In their moment of greatest need, they turn to the one who has the power to calm the storm. And as Jesus rises, he rebukes the wind and the waves, commanding them to be still. Suddenly, the chaos gives way to a profound hush, as the sea obeys the voice of its Creator.

Rembrandt’s painting powerfully translates this profound spiritual truth into a visual representation. The disciples, tossed about by the storm, represent the human experience of being overwhelmed by life’s difficulties and challenges. Their fear and desperation echo the struggles that we all face when confronted by the seemingly uncontrollable forces of the world. Yet, in the midst of this turmoil, the figure of Christ stands as a reminder of the divine presence and the power of faith to weather any storm.

The biblical accounts make clear that Jesus’ miraculous act of stilling the storm was not merely a display of power, but a means of deepening the disciples’ trust in him. As they witness the elements submit to his command, their fear is transformed into awe and wonder. “Who then is this,” they ask, “that even the wind and the sea obey him?” (Mark 4:41). Afraid in the storm, they were terrified at the power Jesus displayed.

Rembrandt’s painting invites the viewer to ponder this same question, to consider the nature of the one who can command the forces of nature with a single word. In doing so, it challenges us to reflect on our own relationship with the divine, to examine the depth of our faith in the face of life’s storms.

The power of “The Storm on the Sea of Galilee” lies in its ability to transcend the boundaries of time and culture, speaking to the universal human experience of struggle and the need for divine intervention. Rembrandt’s masterful rendering draws us into the biblical narrative, allowing us to vicariously experience the fear and uncertainty of the disciples, while also offering a glimpse of the transformative power of faith.

As we gaze upon this painting, we are reminded that even in the midst of the fiercest storms, we need not face them alone. The One who calmed the raging sea is the same One who promises to be with us always, providing refuge, strength, and the assurance that no matter how dark the night, the dawn will come.

Worry in our lives comes from either a) forgetting the power of Jesus over the storm or b) doubting his commitment to us in the storm.
There is something more important than God keeping you from all storms, and that is God teaching you his faithfulness in the storm.
The storm in your life is to wake you up to His power.

J.D. Greear

These passages, reflected in the brilliant work by Rembrandt, remind us that Jesus has power over any storm we face. However, the focus is not on our problems, but on Christ’s greatness.

The more we see His power, the less our troubles seem significant.

Don’t Forget the Power of the Zamboni©

My daughter and son-in-law share a pair of season tickets to the Carolina Hurricanes with a friend.

Living near Raleigh, NC, they began following the Hurricanes several years ago, going to several games a season. Now I’ve been bitten, and follow the games online, and catch the occasional game that is not blacked out.

Last season Anita and I went to our first ever pro game. The arena was full of energy before, during and after the game.

Except for a few minutes at the end of each period...

That’s the time for the Zamboni to roll out.

There may be music blaring, the lights of the arena may be dancing, but if you look around, most eyes are on the slow, steady work of the Zamboni.

Here’s an observation by Seth Godin:

After each period, when the ice is chopped up by play, the Zamboni rolls out and leaves behind a sheet of perfect ice. Cold, smooth and untouched.

It’s useful to acknowledge that the same service is offered to each of us, every night. We wake up in the morning with a freshly smoothed-over day in front of us.

Our intentions determine our first few moves, the way we’ll engage with today’s ice. And those moves often lead to the next ones, and on and on, until the day is over.

Add up enough clear ice days and the pattern becomes set.

Enjoy the action. Draw energy from the crowd.

Just don’t forget the power of the Zamboni.

The Divine Relay: Joshua’s Faithful Sprint to Leadership

Like a masterfully executed relay race, the transition of leadership from Moses to Joshua stands as one of history’s most significant passings of the baton. Moses, having led God’s people through the wilderness for forty years, carefully prepared Joshua for the decisive moment when he would take the lead. The baton of leadership, weighted with the responsibilities of guiding over two million Israelites, was transferred with divine precision and purpose.

Joshua grabbed this baton with both faith and fortitude. Where many might have stumbled under the pressure of succeeding such a legendary leader as Moses, Joshua found his stride by keeping his eyes fixed on God’s promises. His leadership style demonstrated that the race wasn’t about filling Moses’ sandals, but about running his own God-ordained course with excellence.

The walls of Jericho became his first major hurdle, where Joshua proved that unconventional divine strategies trump human wisdom. His courage to follow God’s battle plan – marching around walls instead of attacking them – showed that true leadership means trusting God’s playbook over tactical human reasoning.

Just as a relay runner must maintain momentum, Joshua’s consistent obedience and dedication to God’s law inspired the Israelites to remain faithful for an entire generation. His timeless declaration, “As for me and my house, we will serve the Lord,” became the victory lap that defined his legacy.

This particular verse has long been a favorite of Anita and me; it’s depicted on our front door above. We brought it from GA almost 30 years ago, and should we ever leave this home, it will go with us.

Celebrating the Third Place: Ray Oldenburg’s Refinement of Community Spaces


Nationwide, more and more entrepreneurs are committing themselves to creating and running “third places,” also known as “great good places.”

In his landmark work, The Great Good Place, Ray Oldenburg identified, portrayed, and promoted those third places. Ten years after the original publication of that book, Oldenburg wanted to celebrate the many third places that dot the American landscape and foster civic life.

Celebrating the Third Place brings together fifteen firsthand accounts by proprietors of third places, as well as appreciations by fans who have made spending time at these hangouts a regular part of their lives. Among the establishments profiled are a shopping center in Seattle, a three-hundred-year-old tavern in Washington, D.C., a garden shop in Amherst, Massachusetts, a coffeehouse in Raleigh, North Carolina, a bookstore in Traverse City, Michigan, and a restaurant in San Francisco.


Ray Oldenburg’s Celebrating the Third Place (2000) builds upon the ideas introduced in his earlier work, The Great Good Place (1989), and refines the concept of third places. While The Great Good Place laid the theoretical groundwork for understanding the importance of informal gathering spaces in fostering community, Celebrating the Third Place offers a more practical examination of these spaces. Through real-world examples and case studies, Oldenburg highlights how third places function in various cultural contexts and emphasizes their potential to revitalize and strengthen communities. This article will explore how it refines the concept of third places, and discuss its continuing impact on urban planning, social sciences, and community development.

In the aftermath of World War II, a significant shift occurred in American urban landscapes, dramatically impacting the existence and survival of “third places” – those informal public gathering spaces essential for community building. These places, often locally owned, independent, and small-scale businesses, have faced increasing challenges due to changing urban planning paradigms, economic pressures, and evolving social habits.

The Rise of Chains and Unifunctional Zoning

One of the primary culprits in the decline of third places has been the emergence of chain establishments, coinciding with the implementation of unifunctional zoning policies. This zoning approach, which separates residential areas from commercial ones, has forced Americans to rely heavily on cars for even the most basic errands. As a result, people now drive to strips and malls where only large chains can afford to operate, effectively squeezing out smaller, local businesses.

Before the advent of unifunctional zoning, communities were designed with a mix of residential and commercial spaces. Small stores, taverns, offices, and eateries were within walking distance for most town and city dwellers, forming the backbone of community life. These businesses typically served customers within a two or three-block radius and thrived in this localized ecosystem. However, the introduction of negative zoning created an environment where impersonal chain operations could flourish at the expense of independent establishments.

The Human Element: Public Characters vs. Corporate Policies

The shift from local independents to chain establishments has had profound implications for community dynamics. Many operators of mom-and-pop stores were what Jane Jacobs called “public characters” – individuals who knew and cared about everyone in the neighborhood. These figures played crucial roles in maintaining community cohesion, keeping an eye on children, monitoring neighborhood safety, and facilitating the flow of important local information.

In stark contrast, chain establishments often prioritize efficiency and standardization over community engagement. High employee turnover rates and corporate policies discouraging casual interactions with customers have eroded the personal connections that once defined local businesses. This shift has resulted in a less personalized, less engaged community experience.

Urban Planning and the Retreat to Private Spaces

Decades of poor urban planning have further exacerbated the challenges faced by third places. The public sphere has become increasingly inhospitable and difficult to navigate, encouraging a trend towards “nesting” or “cocooning” – the tendency for people to retreat to the comfort of their private homes. As homes have become better equipped, more comfortable, and more entertaining, the appeal of venturing out into public spaces has diminished.

This domestic retreat presents a significant challenge to movements like Traditional Town Planning or the New Urbanism, which aim to restore community and public life through architectural and layout principles reminiscent of the 1920s. However, the effectiveness of these approaches in isolation is questionable. Examples of well-designed public spaces failing to attract people suggest that architectural solutions alone may not be sufficient to revitalize community life.

The Digital Age and Its Impact

The rise of personal computers and internet connectivity has further complicated efforts to promote public life. Many people now spend significant time online, whether for work, entertainment, or social interaction. This digital engagement often comes at the expense of face-to-face community interactions, presenting yet another obstacle to the revival of third places.

Hope for Revival: The Harrisburg Example

Despite these challenges, there are examples of successful efforts to revitalize public life and support third places. The city of Harrisburg, Pennsylvania, offers an inspiring case study. Following years of economic stagnation and natural disasters, Harrisburg embarked on a concerted effort to promote community spirit and street life.

Key to Harrisburg’s success was the city government’s supportive approach to new, independent businesses. By recognizing and rewarding establishments that contributed to the city’s betterment, Harrisburg created a welcoming environment for entrepreneurs and community builders. This approach, combined with the preservation of walkable, human-scale architecture and mixed land use, has resulted in a vibrant public life that larger cities might envy.

The Loss of Community Time

A final consideration in the struggle for third places is the loss of what could be called “community time.” The replacement of a post-work free hour with commuting time has had a significant impact on community cohesion. Where people once had time to engage with their community before returning home, they now often spend that time isolated in their cars, fostering frustration rather than connection.

The challenges facing third places in modern America are numerous and complex, ranging from urban planning decisions to economic pressures and changing social habits. However, the importance of these spaces for community building and social cohesion remains as vital as ever. Success stories like Harrisburg demonstrate that with intentional effort and supportive policies, it is possible to create and maintain vibrant third places.

As we move forward, it is crucial to recognize the value of these spaces and work towards creating environments that foster their development. This may require rethinking our approach to urban planning, supporting local businesses, and actively encouraging community engagement. By doing so, we can hope to preserve and revitalize the “stuff of community” that third places provide, enriching our social fabric and improving the quality of life in our towns and cities.


Clarity in Chaos: How Mission-Focused Leadership Drives Organizational Success

In a world where change is the only constant, leadership demands courage and clarity.

Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters―your mission. 

The Mission Always Wins isn’t just about theory; it’s packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team. The Mission Always Wins is your go-to guide for learning to navigate the choppy waters of organizational change with precision and purpose.

Are you ready to align your team with a mission that matters? The Mission Always Wins will help you to lead with clarity and conviction in times of change.


In today’s rapidly evolving business landscape, organizations face unprecedented challenges that demand more than traditional problem-solving approaches. These challenges require adaptive change, a transformational process that goes beyond surface-level solutions. As Tod Bolsinger, an expert in leadership and organizational change, emphasizes in his book The Mission Always Wins, adaptive leadership is crucial for guiding organizations through complex, evolving landscapes.

Understanding Adaptive Change

Adaptive change is not about a great leader solving a hard problem with resolve and a clear plan. Instead, it’s a process where a group takes responsibility for their own transformation, altering behaviors, attitudes, and sometimes even cherished values. As leadership experts Ronald Heifetz and Marty Linsky observe, “To meet adaptive challenges, people must change their hearts as well as their behaviors.”

The goal of an adaptive change leader is not to please stakeholders by solving their problems. Rather, it’s to guide the organization through personal and shared transformation to accomplish its mission in a changing and often disruptive world. The leader’s primary task is to help the organization make necessary adaptations that bring about transformation for the sake of the mission.

The Mission Always Wins

In the face of adaptive challenges, leaders often find themselves negotiating multiple, sometimes competing, values. One of the most painful realities is that they can no longer rely on win-win solutions. In fact, when facing adaptive challenges, win-win often becomes lose-lose.

So, how do we lead a team through this disappointing leadership challenge? The answer lies in a simple yet difficult-to-implement mantra: The mission always wins. Always. Every time. In every conflict. This means that the focused, shared, missional purpose of the organization takes precedence over every other competing value. It’s more important than personal preferences, leadership styles, or past successes.

Building a First Team

To ensure that the mission always wins, leaders must develop a “first team” as described by Patrick Lencioni in his book “The Advantage.” This concept refers to an executive leadership team that considers each other the most important team, sharing one common mission. For many executive team members, this requires a difficult shift in mindset. They may have to prioritize their loyalty to the mission over their loyalty to their departments or personal interests.

Crafting a Clear Mission Statement

A clear, concise mission statement is crucial for adaptive leadership. Drawing inspiration from the military concept of “commander’s intent,” a good mission statement should provide clarity on the purpose, goal, and desired end state of the organization. An effective approach is to craft an 8-word mission statement. This brevity forces leaders to distill the essence of their organization’s purpose, making it easily communicable and actionable for all team members.

Facing the Reality of Casualties

When organizations prioritize their mission in the face of adaptive challenges, there will inevitably be casualties. These can manifest as changes in roles, reworking of budgets and resources, or even people leaving the organization. As a leader, it’s crucial to acknowledge these losses and pay extra attention to those who will experience the changes most personally and dramatically.

Naming and Navigating Competing Values

Adaptive leadership requires the ability to name and navigate competing values with missional clarity. This process involves:

  1. Putting all organizational values on the table
  2. Naming them explicitly
  3. Identifying which values are in competition
  4. Prioritizing values based on the organization’s mission

By going through this process, leaders can make tough decisions that align with the organization’s core purpose, even when it means disappointing some stakeholders.

The Importance of Adaptation

While preserving core values is crucial, healthy adaptation of these values is equally important for organizational thriving in a changing environment. As Jerry Porras and Jim Collins suggest, “Once you have determined what will never change, then you must be prepared to change everything else.” This delicate balance between preservation and adaptation is at the heart of effective adaptive leadership.

Leading with Missional Clarity

Remember, in the face of adaptive challenges, the mission always wins. This principle should be the north star guiding all decisions and actions. It may lead to difficult choices and disappointments in the short term, but it ensures the long-term health and success of the organization.

As we navigate an increasingly complex and rapidly changing world, the ability to lead adaptive change will become ever more crucial. By embracing these principles and practices, leaders can transform their organizations, enabling them to not just survive, but thrive in the face of unprecedented challenges.

The path of adaptive leadership may be difficult, but for organizations committed to making a lasting impact, it’s the only way forward. In the end, it’s not about winning every battle or pleasing every stakeholder – it’s about fulfilling the mission that drives your organization’s very existence.

As Bolsinger reminds us, “There are always stakeholders who are deeply committed to keeping things the way they have always been. Every time, in every decision, the key question is: Does it further our missions? The mission always wins. Always. Every. Time.”

The Mission Always Wins isn’t just a catchy phrase; it’s a powerful guiding principle for leaders navigating the choppy waters of organizational change. By focusing on the mission, building a strong first team, crafting a clear mission statement, and courageously facing the challenges of adaptive change, leaders can guide their organizations toward a future of purpose, resilience, and lasting impact.


The Great American Grid: Jefferson’s Mathematical Vision of Liberty

Seen from an airplane, much of the United States appears to be a gridded land of startling uniformity. Perpendicular streets and rectangular fields, all precisely measured and perfectly aligned, turn both urban and rural America into a checkerboard landscape that stretches from horizon to horizon. In evidence throughout the country, but especially the West, the pattern is a hallmark of American life. One might consider it an administrative convenience – an easy way to divide land and lay down streets – but it is not. The colossal grid carved into the North American continent, argues historian and writer Amir Alexander, is a plan redolent with philosophical and political meaning.

In 1784 Thomas Jefferson presented Congress with an audacious scheme to reshape the territory of the young United States. All western lands, he proposed, would be inscribed with a single rectilinear grid, transforming the natural landscape into a mathematical one. Following Isaac Newton and John Locke, he viewed mathematical space as a blank slate on which anything is possible and where new Americans, acting freely, could find liberty. And if the real America, with its diverse landscapes and rich human history, did not match his vision, then it must be made to match it.

From the halls of Congress to the open prairies, and from the fight against George III to the Trail of Tears, Liberty’s Grid tells the story of the battle between grid makers and their opponents. When Congress endorsed Jefferson’s plan, it set off a struggle over American space that has not subsided. Transcendentalists, urban reformers, and conservationists saw the grid not as a place of possibility but as an artificial imposition that crushed the human spirit. Today, the ideas Jefferson associated with the grid still echo through political rhetoric about the country’s founding, and competing visions for the nation are visible from Manhattan avenues and Kansan pastures to Yosemite’s cliffs and suburbia’s cul-de-sacs. An engrossing read, Liberty’s Grid offers a powerful look at the ideological conflict written on the landscape.


From the window of a commercial jetliner flying over the western United States, a striking pattern emerges: an endless succession of square fields, perfectly aligned with the compass points, stretching from horizon to horizon. This geometric tapestry covers two-thirds of the continental United States, imposing a uniform mathematical design upon the natural landscape. Mountains, valleys, rivers, and even cities bend to its will, creating a sight that is both awe-inspiring and perplexing.

This vast checkerboard is known as the Great American Grid, a unique feature of the American landscape that sets it apart from the rest of the world. While rectilinear patterns in agricultural land can be found in other parts of the globe, none match the scale, uniformity, and sheer ambition of the American grid. It is a single, unified network that redefines space itself, transforming a diverse continent into a uniform mathematical plane.

The origins of this grand design can be traced back to one of America’s founding fathers: Thomas Jefferson. The same man who penned the Declaration of Independence also conceived of and championed the idea of dividing the entire continent into regular squares. Far from being a mere practical convenience for land transactions, the grid was a bold ideological statement, embodying Jefferson’s vision of America as a land of unconstrained freedom and infinite opportunity.

Jefferson’s grid was not implemented without resistance. Even George Washington opposed the plan, arguing that it would hinder rather than facilitate settlement and expansion. The technical challenges of imposing a single Cartesian grid over such a vast landmass were immense, requiring a multigenerational effort by a dedicated government bureaucracy. This herculean task, conducted at the frontiers of technical feasibility, lasted nearly two centuries.

The grid’s implementation was driven by Jefferson’s belief in an “Empire of Liberty.” In his vision, the vacant and uniform mathematical terrain would provide a blank slate for enterprising settlers to build their fortunes and forge a nation, unconstrained by history, tradition, or geography. The grid became a physical manifestation of the American dream, promising limitless opportunity to all who ventured westward.

However, Jefferson’s vision was not universally embraced. As the grid spread across the western landscape, it faced opposition from those who viewed it with profound skepticism. Transcendentalists like Henry David Thoreau, urban reformers such as Frederick Law Olmsted, and conservationists like John Muir saw the rectilinear terrain not as a land of freedom, but as an oppressive artificial imposition.

These critics argued that the unchecked settlement of the West led not only to opportunities for settlers but also to the destruction of the natural environment and the displacement of indigenous peoples. They viewed the grid as a soulless mathematical construct that crushed the human spirit and set people on a path to social and moral degradation. Their solution was to check the spread of the Cartesian terrain by circumscribing it with naturalistic landscapes.

This ideological conflict between the grid and the “anti-grid” has shaped the American landscape into a terrain of contrasts. The rigid rectilinear cities give birth to naturalistic parks at their centers and curvilinear suburbs at their outskirts. The vast gridded expanse of the West is punctuated by protected natural wonders. The streets of Manhattan and the cornfields of Kansas stand in stark contrast to the winding paths of Central Park and the rugged cliffs of Yosemite Valley.

The battle between these competing visions continues to this day, with each side leaving its mark on the American landscape. The grid, with its promise of freedom and opportunity, remains a powerful symbol of the American dream. Yet the anti-grid, with its emphasis on harmony with nature and preservation of wilderness, serves as a constant reminder of the costs of unchecked expansion.

This ongoing conflict is more than just a matter of landscape design; it reflects fundamental tensions in the American psyche. The grid embodies the belief in progress, individualism, and the power of human ingenuity to shape the world. The anti-grid, on the other hand, represents a reverence for nature, a recognition of human limitations, and a desire for organic community.

As America continues to evolve, the interplay between these competing visions will undoubtedly shape its future. The great American grid, born from Jefferson’s mathematical mind and ideological convictions, remains a testament to the power of ideas to transform the physical world. It stands as a bold statement of what America aspires to be: a land of boundless opportunity where individuals can forge their own destinies.

Yet the presence of the anti-grid serves as a crucial counterbalance, reminding us of the importance of preserving natural beauty, respecting ecological limits, and maintaining a sense of humility in the face of nature’s grandeur. The tension between these two visions – the mathematical and the organic, the planned and the wild – continues to define the American landscape and the American character.

As we look to the future, the challenge lies in finding a balance between these competing ideals. Can we preserve the spirit of opportunity and innovation embodied by the grid while also respecting the natural world and the diverse communities that call this land home? The answer to this question will shape not only the American landscape but also the nation’s identity for generations to come.


Part of a regular series on 27gen, entitled Wednesday Weekly Reader.

During my elementary school years one of the things I looked forward to the most was the delivery of “My Weekly Reader,” a weekly educational magazine designed for children and containing news-based current events.

It became a regular part of my love for reading, and helped develop my curiosity about the world around us.