Clarity is a Prerequisite for Compelling Leadership

Bob Johansen, author of “Leaders Make the Future”, states that clarity is one of ten leadership skills that leaders will need in the upcoming times of volatility, uncertainty, complexity, and ambiguity.

Here’s a brief recap on clarity:

  • Clarity requires inner strength and discipline: leaders, even when immersed in a world of ambiguity and confusion, emerge with forward momentum.
  • Clarity requires great self-knowledge: leaders must first understand who they are becoming, and how to get there, before leading others.
  • Clarity requires external engagement: leaders communicate with inspiration and a call to action that attracts others to follow.
  • Clarity requires flexibility: leaders are clear about their destination, but flexible about the journey.

Clarity1

Leaders understand why people crave simple and easy answers, but should provide clarity without introducing false hope. Navigating the maze between hope and hopelessness, leaders with clarity will find a way out.

How are you relentlessly pursuing clarity in your leadership role?

Generosity for Everyone

a guest post from Todd McMichen, Auxano’s Chief Campaign Officer

It has been an exciting summer around my house. I have had the privilege of watching my college daughter volunteer at the local children’s hospital as a patient pal. My wife has taken time out of her busy realty business to serve a family that has been through a pretty big crisis. My son, who is about to graduate college, is dreaming of how he can impact the future lives of others and benefit his local church. I’ve texted our family giving to our local church, helped another family meet a need, and touched a few buttons on an APP donating to a local charity. It is just pretty normal stuff, nothing exceptional, just moments of generosity from everyone.

No matter how old we are or how much we earn, everyone can live generously. Let’s look at a few examples in the Bible for inspiration. I am first drawn to the boy with the fishes and loaves. While I am not sure how old he is, he appears to be old enough to travel to town and take care of a chore for his family. He probably knows the value of money and certainly of food. Then Jesus and His disciples come along asking if they can use his resources to help others. I don’t think the boy was wrestled to the ground and had his groceries taken. I think he gave them willingly, but had no clue what was about to happen. I wonder if it turned out to be the best day of his life. He probably got home late, couldn’t wait to tell mom, and bragged to all his friends. I bet it left him pretty eager to go to town again looking forward to his next giving adventure.

Then I want to jump to the other end of the spectrum. It’s the poor widow who gave all she had. I would imagine in the modern church if a poor widow showed up at her pastor’s office wanting to give all she had, her gift may very well be declined. Her pastor wouldn’t want to hurt her feelings, but she needs her resources more than the church does. Actually, the church has a Benevolence Fund she could benefit from. I love that neither Jesus nor the poor widow were concerned about what the future holds regarding her financial needs. Jesus was more than willing to accept her gift and she was more than willing to give it.

Of course, there was the rich young ruler who had more than enough. Jesus asked him to do as the poor widow did and give everything, but he refused. Pretty interesting that a young boy gives all he had one day and a poor widow gives all she has on another day. Evidently generosity is for everyone and it has nothing to do with the amount of resources you possess or how old you are.

Now I am thinking of Zaccheus and Barnabas, two very successful men in the prime of their earning careers. While I am not sure how long Barnabas has been a believer, I do know that he is way ahead of Zaccheus. Zaccheus isn’t even a believer when his story begins, but by the end of it he is living extravagant generosity. Barnabas actually surrenders an entire piece of property he owns, and gives it to the church to distribute the resources no strings attached.

Here are some things we can learn from a few ordinary people from the Bible who on random days decided to be giving:

  1. Giving is for everyone regardless of your age.
  2. Giving is for everyone regardless of your net worth.
  3. Giving is for everyone regardless of how strong your faith is.
  4. Giving is for everyone regardless of what has been previously planned in your life.
  5. Giving is indeed for everyone.

Now, I do know giving can be hard at times. It is not always top of mind. I think everyone would agree that giving is good both personally and for the world at large. Just imagine what life would be like if everyone lived just a little bit more generously everyday?

The Bible also contains real stories of our struggles with being a giving person. You actually do not have to travel very far in the Bible to be captured by the story of Cain and Abel. Both gave. One got it right and the other had some learning to do. We have already mentioned the rich young ruler who just couldn’t do it. Then when I shared about Barnabas, you may have been inclined to think of Annanias and Sapphira. So while giving is for everyone we all struggle with how to be both willing and joyful givers at times. So maybe we should add a few more principles.

  1. Giving is for everyone even though we all fail at it at times.
  2. Everyone can learn to be better at living generously.
  3. The more generous we all are the better our world is.

As you may have already guessed, I am pretty passionate about generosity. If you are interested in learning more then you may want to check out our latest resource. I had the privilege of partnering with the highly skilled curriculum team at LifeWay and we put together Generous Life resources. We took 10 Bible heroes and unpacked five different types of givers helping all ages develop their own growth plan. It contains five sermon outlines, with accompanying small group leader guides for all ages. Yes, all ages are included. There is even a weekly family devotion to do in the home.

GenerousLifelogo

The Generous Life is not the stuff of super heroes or mega saints. It is a great way to live for normal people. Generosity is indeed for everyone, so let’s all join the journey of getting a little better at it each day.

 

How to Make Your Daily Routine Build Dynamic Relationships

In 1982 a book called In Search of Excellence, by Tom Peters and Bob Waterman was published. Even though it was a business book, it made quite a hit in my seminary classes as well. (Way back when, even before it became the standard practice it is today, Ralph Hardee had us reading business books!)

One of the most important lessons of that book then, and still important today, is the idea of MBWA, or Managing by Wandering Around.

With MBWA, “what you see is what you get.”

Peters, in his book The Little BIG Things, added these thoughts about MBWA:

  • Get out of your office!
  • Unplug your laptop!
  • Put your smartphone in the drawer!
  • Chat up anybody whose path you cross…especially if they are not among your normal chatees.
  • Go strolling in parts of the organization (or your neighborhood) where you normally don’t stroll.
  • Slow down.
  • Stop.
  • Chat.

There is a lot of value in putting “wandering” on your permanent formal agenda. It may sound counterintuitive, but “aimless wandering” requires strict discipline. We all fall into ruts, even in our wanderings. Same route. Same people. Same time of day. Etc. Etc. Etc. Somehow you’ve got to introduce spontaneity.

Make a pledge to “just wander” at least a half-hour each day. You’ll be amazed at what happens when you come back to the pile of work on your desk or the files open on your screen.

A podcast by Lee Cockerell, former Executive VP for Operations at Walt Disney World, put this into perspective. Before he came to Disney, he was a general manager for Marriott hotels. He made it his practice to walk every floor of his multi-story hotel 3 times per day. This allowed him to see and be seen by all three shifts. It also allowed his team to become comfortable enough to engage in conversations, and bring matters to his attention. This in turn instilled a sense of purpose and value to each employee.

This principle applies to ChurchWorld, too. I’m fortunate, as I get to see it in action every week at the Lake Norman Campus of Elevation Church in Charlotte. Our Campus Pastor, Matthew Drew, and the rest of the staff, Chad, Brennen, and Nicole, make it a part of their weekend routine. It’s not scheduled, but they can be seen circulating outside the entrance, talking with Guests and team members. You see them on the sidewalk between the building and the parking lot, smiling and welcoming everyone they see. On occasion, they even venture into the parking lots, just to check things out.

There’s plenty for them to “do” inside, but they realize the value of connecting with as many people as possible – even if only for a moment – each and every weekend.

They have refined MBWA to LBWA…

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Are you the senior leader on your team? When was the last time you walked the front lines?

What are you waiting for?

Does Your Church Make Straight A’s When It Comes To Volunteers?

How does your church bring new volunteers onboard?

Onboarding is the process of acquiring, accommodating, assimilating, and accelerating new team members, whether they come from outside or inside the organization. (Onboarding, Bradt and Vonnegut)

Onboarding1

There’s actually another “a” word that is a perquisite: align. Here’s how the authors of Onboarding define the key processes listed above.

  • Align– make sure your organization agrees on the need for a new team member and the delineating of the role you seek to fill
  • Acquire– identify, recruit, select, and get people to join the team
  • Accommodate– give new team members the tools they need to do the work
  • Assimilate– help them join with others so they can do the work together
  • Accelerate – help them and their team deliver better results faster

Now that’s a list of “straight A’s” I will take anytime!

Though this list comes from a business book, there are great correlations for ChurchWorld as well.

For example, if your church values your volunteer team members, then they would make sure something like the process above is a part of your volunteer leadership development program. The role of bringing new volunteer leaders onboard shouldn’t be an afterthought.

My church considers the role of a team coordinator to be a volunteer staff position. In that role I may not receive a paycheck, but the importance of my role in the total scheme of what we do is not diminished one bit.

What’s it like at your church?

 

From Storytelling to Storyboarding

 

Storytelling is probably the oldest form of communication. John Hench, Disney Legend and former Senior VP of Creative Development, used to insist that storytelling was ‘in our genes.’ – Tom Fitzgerald, The Imagineering Workout

Storytelling has played a vital role in our survival – allowing us to share information, knowledge, and values from generation to generation. Story is the medium through which we receive our early learning as to right and wrong, good versus evil, reward and punishment, social values, etc.

We respond to storytelling. It engages our attention; no matter how old we get, who doesn’t love a good story?

Understanding this, Walt Disney created a technique in the early days of his cartoon films that helped illustrate the flow and continuity of stories – the storyboard.

Donald Duck storyboard, circa 1937 - courtesy of Tom Simpson

Donald Duck storyboard, circa 1937 – courtesy of Tom Simpson

Storyboards are tools that allowed Walt and his artists to envision a film prior to production. It allowed his team to have a shared vision of the story they were telling and how it would unfold. As a bonus to driving the creative development, it also offered a cost-effective way to experiment with a film early on, so that when production began, costs could be minimized.

Decades later, the tradition of storyboards continues on, though it has long expanded past just films. At Walt Disney Imagineering, rides, shows, and films for Disney’s theme parks around the world are the objects of regular storyboarding.

Starting with brainstorm sessions, the Imagineer’s first thoughts, ideas, images, and feelings about the story they are creating are captured on note cards and quick sketches.

The storyboards are worked, re-worked, rearranged, and edited until the story is strong and clear. Only then will production proceed.

At Walt Disney Imagineering, everything they do revolves around the story – and storyboards have remained an essential tool in helping them tell the story.

What story are you trying to tell?

Let it start with words and images to single note cards pinned on wall. Step back and look at the story you are trying to tell. Rearrange, edit, and add to the cards. Work at it – hard – until the story is just like you want to tell it.

Now, it’s time to tell the story…

 

part of a series of ideas to help shape and tone your creative muscles

Inspired and adapted from The Imagineering Workout

 written by The Disney Imagineers

Imagineering logo

Practice the Process of Inspiration to Generate Ideas

An exceptional concept depends on good process as well as pure inspiration.

One of my favorite shows at Walt Disney World’s Magic Kingdom is Mickey’s PhilharMagic. In the image below, notice the music notes in the background circling around the showcases in the gift shop at the exit from the theater. They’re not random. If you hum them, you will get the opening to Paul Dukas’ The Sorcerer’s Apprentice – one of the most memorable sights and sounds from Disney’s Fantasia, and the core idea in Mickey’s PhilharMagic.

WDW Apr16 MK MickeyPHM

That’s the magic that “Process Practice” can produce!

Being aware of the design process and knowing what phase the team and the idea are in is a big part of the show producer’s job. You probably aren’t a producer, but all leaders have a role in pulling various people and resources together in creating something – which is the role of a producer.

Inspiration generates ideas, and the process helps to shape efforts in a way to keep the team moving towards a fully developed idea.

It’s time for you to “get” it…

  • Get going. Toss a bunch of ideas out. Direction often comes from joyous chaos.
  • Get excited. Brainstorm. Dream. Take tangents. Notice where ideas go, what’s cool about them, and incorporate this into the design.
  • Get committed. Set up a regular project meeting time, discuss ideas, or just sit and stare at the wall. Ideas will come either way.
  • Get doughnuts or cookies and some toys. Brainstorming sessions go better when food or toys are around.
  • Get different opinions. Listen to someone else’s point of view and listen for things that improve the design.
  • Get confused. Ask yourself hard questions that you can’t answer.
  • Get unstuck. Try a different direction. Throw out an impossible action. Debating a wrong answer can help reveal the correct one.
  • Get your hands dirty. Build a rough model or stage a reading. You will learn more from this than from any debate, and you’ll learn it in time to fix things.
  • Get reactions. Show the idea to others. Listen to what they say, especially if it isn’t what you want to hear.
  • Get it on paper. Take everything you’ve learned and write a description of the goals and details of the design. If you write convincingly, you’ve probably got a good idea.

If everyone is comfortable with the process, the team members have the freedom to generate the best ideas for their project.


part of a series of ideas to shape and tone your creative muscles

Inspired and adapted from The Imagineering Workout

Imagineering logo

The Disney Imagineers

Sue Bryan, Senior Show Producer

 

Inspiration Comes from Things That Are Infused with Life

The word inspire means “to breathe into or upon; to infuse with life by breathing.” When we say, “I am inspired,” it has a deeper significance than we think. We are “breathing in” the living environment of ideas, enthusiasm, and energy that comes with the creative process.

If we look in the Bible, we see the same idea. In Hebrew and Greek the words for “spirit” are the same as the words for “breath” and “wind.”

WheatWind

In fact even in English our word “spirit” comes from Latin word meaning breath. “Inspiration” and “respiration” have the same root. This is no mistake. From the earliest times people could see the connection between breath and active life. When a person’s body stops breathing, it also becomes inactive and dies. Breath is the outward manifestation of activity and life. This intimate connection between breath and active life is the reason why the same word is used for both “spirit” and “breath” in Hebrew (ruach) and in Greek (pneuma).

Inspiration comes from things that are infused with life.

In creating, Disney’s Imagineers always work from a basis of their training, exposure to others’ work, their research, and their life experience.  Working together, they are inspired by their collective histories, training, experience, predecessors, and mentors.

When we are inspired, ideas that are living inside us will find a way to be expressed.

Thistle

Here’s an exercise from the Imagineers: Select a creative challenge – painting, writing, inventing – anything that requires creativity. Now, make a list of creative souls that could inspire a solution: artists, scientists, inventors, musicians, writers. Select one or more people from the list, reflect on their talent, research their work, and let them breathe life into your thinking and imagination.

Now, find your own answers by letting your imagination soar with multiple solutions.


part of a series of ideas to shape and tone your creative muscles

Inspired and adapted from The Imagineering Workout

The Disney Imagineers

 Imagineering logo

They Made It – We Borrow It

There is no such thing as a truly original idea. – David Kord Murray

Great thinkers throughout history have understood this and used it to their advantage.

courtesy ledenergy.ca

courtesy ledenergy.ca

Connecting to and building on other people’s ideas and insights can compensate you better than the exclusivity of building something from scratch. Why try to come up with an original idea when someone else has already done the hard work for you? All great innovators cast a wide net to incite creative thought by looking beyond their category and into analogous organizations around the world.

Good ideas are everywhere, but only you can make them relevant to your world.

Debra Kaye, author of Red Thread Thinking, calls this process World Mining. She encourages us to mine deeply to:

  • Seek external inspiration internationally from other companies’ successes, from outside experts, and from creative consumers
  • Identify valued benefits delivered by analogous categories that speak to potential brand promises, brand characteristics, or product experience
  • Review innovative products that are changing competitive landscapes in other categories
  • Assess new technology as a basis for interest

David Kord Murray espouses a similar train of thought in his book Borrowing Brilliance. It will challenge you as it examines the evolution of a creative idea. It also offers practical advice, taking the reader step-by-step through Murray’s unique thought process. Here are the six steps:

  • Defining – define the problem you’re trying to solve
  • Borrowing – Borrow ideas from places with a similar problem
  • Combining – Connect and combine these borrowed ideas
  • Incubating – Allow the combinations to incubate into a solution
  • Judging – Identify the strength and weakness of the solution
  • Enhancing – Eliminate the weak points while enhancing the strong ones

Read a quick summary of the six steps here. You can also get more information here.

Any pool of ideas or existing assets, no matter how divergent from your own organization, can unlock new and even revolutionary areas of discovery and innovation.

The key to finding and borrowing rich resources is becoming attuned to the environment and seeing beyond what’s in front of you, whether you’re just an engaged consumer or looking at other cultures.

Set yourself on the lookout for threads and connections when you observe your surroundings, ask yourself questions, and free your mind.

Somebody probably made it first – it’s up to you to make it better.

inspired by 

Red Thread Thinking, by Debra Kay with Karen Kelly

Borrowing Brilliance, by David Kord Murray

Red Thread ThinkingBorrowing Brilliance

The Dangers of Words Getting in the Way of Your Vision

A guest post by Auxano Navigator Bryan Rose

John F. Kennedy from Rice University at the dawn of the Space Age.
Dr. Martin Luther King Junior on the steps of the Lincoln Memorial.
Ronald Reagan in front of Berlin’s Brandenburg Gate.

All three of these iconic moments share one critical ingredient: words that created worlds. A language of vision has the power to move people to reach the moon, cross racial divides and tear down political walls. But, words can also get in the way.

Auxano has more than 13 years of walking alongside hundreds of church leaders seeking clarity of identity and direction. As a part of this team, I am more aware than ever of how the right vision language, or the lack thereof, can make all of the difference in the world. Here are 3 painful ways that I have seen words get in the way:

1. When there are too few vision words to foster alignment. Your leaders are leading to a vision. If you have not invested time and team resources into articulating identity and direction for your top level of leaders, their vision leadership is siloed and not shared. Conflicting ministry vision always leads to sideways energy and wasted resources. A senior leader with too few words likely spends more time mediating staff conflict than meditating on God’s preferred future. Jesus did not hesitate to paint a clear and detailed picture of the crucifixion, fueling sacrificial alignment in each disciple’s life from Pentecost forward.

2. When the vision words are too generic to inspire hearts. Safe vision language is actually dangerous to the health of your church. We live in a world of competing messages, in which skilled marketing practitioners move your congregation to buy their latest product or vote for their latest candidate. Many leaders fail to realize that their safe, yet sound words, either fly under the radar or over the heads of busy families and distracted people. Jesus never shied away from powerful words that struck the deepest nerve in the hearts of His listeners: “From now on I will make you fishers of men” wasn’t a slick marketing tagline, it was a vibrant and specific picture of His compelling calling.

3. When there are too many vision words to create confidence. The team cannot execute if the play keeps changing. Overhauling your language and vision with every new conference method or leadership mantra leaves your leadership confused. If everything changes every six months, why should they ever be involved to begin with? The fast-following leader’s desire for “new” starts to get old very quickly. Instead, seek to emulate Jesus as He consistently deployed a simple message of faith and repentance, to the point of rejection and ultimately, death.

Vision Headwaters is a two-hour trek designed to safely start the right conversations among your leadership. This engaging tool will calibrate your vision language using challenging assessment questions and memorable church-personality profiles.If you are not sure which, if any, of the above fits your church, you can be sure that the rest of your team does! To employ an honest assessment of your vision language, download your free copy of Auxano’s latest tool for break-thru leaders: The Vision Headwaters TeamUP 

In this TeamUP tool you will:
Unpack your communication baggage in order to properly prepare for the vision journey ahead
Plot your “Trailhead Type” using key waypoints of missional language and church age
Step onto the clarity pathway with experienced trail guides cheering you onward

Don’t continue to let words get in the way of the world God is calling you to create!