Clarity propels an organization. Not occasional clarity but pervasive, twenty-four-hour, in-your-face, take-no-prisoners clarity.
– Ken Segall, Insanely Simple
Ken Segall is a former ad agency creative director who worked for Apple during Steve Jobs’ return to the helm of the iconic tech company. He also worked for many of the largest tech companies around: IBM, Dell, and Intel among others. He’s seen both sides of the fence, so to speak, and it’s not a pretty sight.
Insanely Simple: The Obsession That Drives Apple’s Success is an amazing book detailing Apple’s return to brilliance under Steve Jobs. It’s loaded with personal stories and practical applications that your organization will find both fascinating and useful.
Like the necessity of being brutally honest in your communications.
According to Segall, Steve Jobs told you what was on his mind and he couldn’t care less how you might feel about it. Despite a general perception that Jobs was the nasty tyrant who demanded allegiance, barked commands, and instilled fear in those around him, this was an incomplete portrait. He could also be funny, warm, and even charming.
There is a huge difference between being brutally honest and simply being brutal.
Simplicity at Apple is the name of the game, and it requires that you be honest and never hold back. If you demand the same from those you work with, everyone will know where they stand.
One hundred percent of your group’s time will be focused on forward progress – and there will be no need to decode what people are really saying.